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GL transaction details not matching with deferred revenue by customer sub ledger

in Ask A Guru 10 comments

Hi there,

I hope you are well. In the Deferred Revenue By Customer Detail report, we noticed that the journal amount shows 4676.04, but when we check the journal itself, it shows a different amount: 3961.47. The transaction was posted on January 16th, 2025, and we verified that the exchange rate on that date matches the Journal Transaction. So, we are puzzled as to why the report is showing a different amount. For your information, we reversed the date, but it still shows the same amount in the Deferred Revenue By Customer Detail report.

Could someone assist us in identifying the root cause of this discrepancy? An image is attached for your reference.

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