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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Anyone having issues with promotions on free items?
NetSuite Users — I need your help!
There’s an open enhancement request that would fix a long‑standing issue with Flat Rate Promotions.
🆔 Enhancement 860915
Title: Flat Rate Promotions should not be applied to Free Items
Status: Open – Accepting Votes
Right now, if a promo is set up as a Flat Rate discount, NetSuite still applies that discount to items that are intentionally added to the order at $0.00. This creates inaccurate discounts, messy reporting, and prevents businesses from giving free items without unintended markdowns.
This enhancement would allow (or default) Flat Rate Promotions to exclude free items, which is exactly how most businesses expect promotions to behave.
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