New to NetSuite | SuiteApproval “Record Update Failed Update Approval Information” on Expense Report

New users working with SuiteApproval in NetSuite may sometimes encounter the error message: “Record update failed update approval information” when updating or approving an Expense Report. This error can be confusing, but it typically relates to how your accounting periods and transaction dates are configured in NetSuite. 

 

This error is often caused by a mismatch between the transaction date of your transaction record and the posting period selected for the transaction. Specifically, NetSuite relies on an accounting preference called “Allow Transaction Date Outside of Posting Period,” found in your company’s accounting settings. When this preference is set to “Disallow