NetSuite Admin Tip | Resolving Credit Card Account not found error in AMEX Integration

With the AMEX Corporate Card Integration SuiteApp, NetSuite can automatically import employee expenses charged to corporate American Express cards. Imports can happen daily, mapping each transaction to your expense categories. Employees are notified when new expenses are available and can quickly review and add them to expense reports directly in NetSuite. This streamlines corporate card expense management and reporting. 

 

When importing expenses using the AMEX Integration, users may encounter the following error:   

"A credit card account has not been selected for corporate card expenses in Accounting Preferences. Your Expense Report cannot be saved, contact an administrator." 

 

This typically means that a Credit Card account has not been set up or linked properly for corporate card expenses in the system. Here’s how to resolve the issue: