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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

SuitePeople Payroll and Medical Insurance Deductions

I have recently set up health coverage for my staff. We are paid bi-weekly using SuitePeople Payroll.

Setting up the plan was easy and everything went as expected. The total monthly cost and employee/employer split was set, but our employees have had the total MONTHLY cost deducted on 3 consecutive BI-WEEKLY payrolls now. We only want to deduct this amount once a month, obviously, but I cannot see anyway to instruct NetSuite to do this.

I see potential workaround as taking the monthly amount, multiplying by 12 and then dividing by 26 (($$ x 12)/26) and re-entering the result as the new "monthly total cost" in the benefit screen, but that seems cumbersome, not to mention that it seems I can no longer edit that field for some reason.

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