Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
SuiteTax Tax Determination Framework Not Activated – Purchases Defaulting to Use Tax
I am facing an unusual issue with a SuiteTax implementation and would appreciate guidance from anyone who has encountered this before.
Problem Observed
- Purchase Orders and Vendor Bills are defaulting to Use Tax.
- Accounts team must manually remove Use Tax and add Sales Tax on every vendor invoice.
- Proper PO → Vendor Bill tax flow is not working.
- This is causing manual effort and rounding differences.
What We Verified
- SuiteTax is enabled under Setup → Company → Enable Features.
- SuiteTax Engine and SuiteTax Data Records are installed.
- All standard US Sales Tax and US Use Tax tax types exist (state, county, city, local).
0