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How to enable ACH in Netsuite？

in Ask A Guru 2 comments

Hi all,

We are using NetSuite + SuiteCommerce with Versapay, and credit card payments are already working.

Now we want to enable ACH, but only use in NetSuite, not on the website.

However, in the Customer record under Financial → Payment Instruments, there is no "New ACH" option available. We have already created an ACH payment method.

What configurations are required to enable ACH in Payment Instruments? Does it need to be enabled separately in Versapay or NetSuite?

Thanks in advance!

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