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Question on setting up users
When we purchased Netsuite, it came with "5 Employee self-service users". We purchased an additional 7 "General Access Users". What is the difference in these two user types?
Also I noticed that if I give a user two roles, it creates two seperate user accounts. Does that actually count for two users, or is it still one? It would be nice to setup a user for all roles for testing purposes, but I would hate to be charged for 20 users at the end of the month.
Thanks for any help!