Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Sales tax problems in v11
Our sales orders don't have sales tax (when they shouldn't), so they are behaving correctly. These are orders entered online through the shopping cart. The problem is, we go to bill a sales order and it puts sales tax on the "cash sale record" when there was no tax on the SO. We have been manually removing the sales tax from the cash sale before charging the customer's credit card. This leads to ANOTHER problem. When we remove the sales tax, NS asks us to recalculate the shipping amount. We click the calculate shipping button and it recalculates a number
0