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Received refund of overpayment to vendor - how to post

edited Feb 18, 2016 1:25PM in Accounting / ERP 6 comments

My boss inadvertantly paid a vendor bill twice. To balance Netsuite against the bank, I posted a vendor pre-payment using our "temporary holding account" and writing a cheque, as per the details provided in Netsuite help. This money is now sitting as an overpayment on the vendors account.

Meanwhile, the vendor has decided to refund the moneys back to us so the money is now sitting back in our bank account.

I haven't been able to find a help page which will tell me how to:

a) tell Netsuite the money has arrived
b) use this money to clear the credit on the vendors account

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