Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, May 22, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
SuiteWorld 2025 registration is officially OPEN

SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Starting June 1st, 2025, you may notice that our regular e-Fix releases are being referred to as ‘Minor Releases’. It’s still the same release schedule, with a different name. (Link can be found here)
In observance of Memorial Day, will have limited staffing on Monday, May 26. As a result, we will be temporarily closing our Live Chat queue for the day.

We apologize for any inconvenience this may cause and appreciate your understanding.

All NetSuite-based merchants at extreme fraud risk!

edited Nov 28, 2019 10:57AM in Accounting / ERP 17 comments

Folks,

According to the information I have received from NetSuite technical support, the implementation of credit card processing is not as advanced as the tools provided by the Merchants themselves in terms of fraud prevention.

We are using Cybersource, and as far as I can tell NetSuite's implementation of their API does not send either the customer's IP address OR the billing address.

To our shock and horror, we have realized that turning on our Netsuite store will represent a huge step backward for us. We currently use CyberSource's "Decision Manager" to do all kinds of clever fraud analysis on incoming orders. Automated fraud screening tools are the only way we can survive with the volume of orders we're taking ... and the implementation does not utilize all the tools provided by CyberSource rendering them all un-usable!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders