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Paypal Refund Integration
Hi all, i am sure i am not the only one with this problem, but I just want to know if NS is going to address this issue at all.
We accept Paypal for our webstore orders. For example, customer places an order with us for $100 through Paypal. We got the money, processed the order, but normally our fulfillment rate is roughly 80-90% due to the volatile Fashion Accessories Industry in which inventory changes every minute. Therefore we need to refund the customer for like $10 - $20 dollars. I clicked on the "Refund" button in Cash Sales and performed all the necessary steps for the refund process. It did generate a Cash Refund but in actuality nothing was done in Paypal to refund the customer the actual $10!!!
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