Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Sales Orders with Enable Item Line Shipping - Why Bill Entire Shipping Cost on First Invoice?
We started using the Enable Item Line Shipping checkbox on sales order over the past year. It has been a tremendous improvement for our sales teams since they can now place an order on the fly with multiple shipping methods or ship to addresses. However, these multi-ship orders have caused a problem when billing.
We bill from the Item Fulfillment so we only want to invoice the customer what has actually been shipped out; the item(s) and actual shipping cost for that item. When we bill sales orders that use item line shipping, it will bill the item(s) that have been shipped and the actual shipping cost, but it also bills the remaining shipping cost as calculated from the sales order. This is not how we want or expect it to function.