Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas Where our community gets ready for what’s next!
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
Managing Customer Short Payments
Hi Guru's,
We are fairly new to Netsuite & would appreciate if you could guide on how to manage short payments made by customers. Example - The outstanding amount for 2 invoices is $1885.88 & the customer ends up paying through a cheque for $1885. Currently we adjust the shortfall of $0.88 in the payments by using the Disc. Taken option. However in the GL the $0.88 is added to our sales account which impacts our taxation as the revenue amounts do not tally but the GST remains the same. If we consider multiple short payments there will be a shortfall in revenue amounts.
I have tried checking through suite answers but could not find the correct way to handling this. So any help would be appreciated.
Tagged:
0