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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to process Refund for a Fully Paid Invoice?
Need input on how best to handle a refund on an invoice that has been fully paid. We would like to send a check to the customer.
See below data from Items sub tab of an invoice that has been fully paid.
Say that we wan to refund the customer $100 for the Parts - Hoist Fitness line item.
I am gathering from documentation that we are to start with a Credit on the invoice and then start the customer refund via Transaction -> Customer -> Issue Customer Refund
However, not clear on what needs to be retained/adjusted on credit memo. Below is the credit memo form
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