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If you have purchased goods and wish to only provide a refund instead of returning the goods
If you have purchased goods and wish to only provide a refund instead of returning the goods
If I purchase an item and only want to refund, not return, the item, how should I do this in NetSuite?
PurchaseOrder→ItemReceipt→Bills→Bill Payment
Suppose that the above process has been completed up to Bill Payment, and payment has already been made to VENDOR.
However, if the goods received from VENDOR are defective, we want to dispose of the received goods and refund the money to the supplier.
However, let's assume that you have already created a Bill Payment.
If you have created Vendor Return Authorizations, the inventory does not need to be minus because the refund will be processed after the inventory is minus. We will dispose of it here.