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Currency Exchange Rate Issue

edited Jun 2, 2025 2:39PM in Ask A Guru 4 comments

Hi Team,

Following is the scenario:

We have a customer from Kenya. The subsidiary is Kenya. But we are invoicing the customer in USD, So the primary currency of the customer is USD. We haven't added any other currencies to the customer.

Our Company or Base currency is USD.

When we create a saved search for the same customer's invoice, we get two amounts in base currency and foreign currency. Since our company base currency and invoice currency are USD, the expected result will be the same amount in both columns.

Please note that when we go to the invoice and check the exchange rate in the accounting tab, then it is showing the exchange rate of Kenyan Shilling to USD i.e., 140.6.

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