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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Sales Order Management
As a company we are very new to NetSuite and in the early stage of adoption. One of the areas we need a better understanding is how2 manage Sales Orders. We are a Medical Device company and the management of serial numbers and the association to customer record is a requirement. We sell direct to the customer and only have 2x SKUs - A Starter pack and a replacement pack.
First, our contracted fulfilment provider unfortunately periodically ships our more expensive Starter pack rather than a replenishment pack, which often are not returned by the customer (x10 price difference).
The second is when a customer requests to cancels or changes a Sales Order, prior to shipment and (this is pre-paid) requests a refund.
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