megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
Don't miss out on our Pop Quiz! You only have until tomorrow, March 17, 2026, 2:00PM ET to comment your answers.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Report - Customer Deposit applied to Sales Order

edited Jun 2, 2025 2:46PM in Ask A Guru 5 comments

Hello,

We use Customer Deposits as a method of payment against a Sales Order, 4 weeks prior to delivery. For example

Hardware is $10,000 USD (including taxes and shipping)
Customer submits $5,000 USD and we record as a Customer Deposit against the Sales Order.

I'm trying to make a report to show all Open Sales Orders that haven't fulfilled, showing there's a balance of $5,000 to be paid still.

My issue is, the only option I have is "Consolidated Deposit Balance" which isn't completely accurate as this number is for an entire Customer account, versus the singular Sales Order. How can I enable a report field "Customer Deposit" or similar?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders