megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

How do you block an IP address in SuiteCommerce?

edited Jun 9, 2025 5:59PM in Ask A Guru 5 comments

Is it possible to block an IP address in SuiteCommerce? My organization experienced a fraud attack last night where 5000+ user accounts were created and ~200 fraudulent orders were placed. Based on the behavior, it appears the fraudster was attempting to validate a list of stolen credit cards.

I was able to break their script by taking the item they were targeting off the site. That accelerated their account creation, but halted the transactions.

I'm now working on cancelling the orders and setting the accounts as inactive. I had our finance department contact Cybersource to discuss next steps. They are working their side to alert issuing banks of the fraudulent activity. They also suggested we block the IP address of the attacker. I do not see a way to do this in SuiteCommerce. The only SuiteAnswers article that describes how to do this is for SiteBuilder.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders