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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to Handle Multiple Payment Terms for a Single Customer Based on Payment Method?
Hi everyone,
I’m currently working with a customer in NetSuite who has two different payment terms, depending on the payment method:
- 10 days net for direct debit
- 10 days net for bank transfer
I understand that the "Terms" field under the Financial subtab of the customer record only supports one term at a time. However, for our business process, it's important to differentiate the payment terms based on the selected payment method.
Has anyone found a best practice or workaround to support multiple terms per customer depending on how they pay?
I'm considering the following options:
- Creating two separate customer records (e.g., Customer A – Direct Debit / Customer B – Bank Transfer)
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