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How to clear a journal entry resides in vendor account since Netsuite inception?
Dear all,
Since Netsuite start, there is a journal entry resides in one of our vendors account as open document although vendor balance is zero (the vendor in this journal is on the debit side).
the problem is whenever we recive a new vendor bill, on due date we use the vendor payment page, this journal entry appears in the apply subtab reducing the amount payable to the vendor, which is not correct.
I will attach a screen shot of the apply subtab for your referece.
My question is how to change the status of this journal entry to make it disappear from the apply subtab without affecting the vendor balance as its balance is correct already? is there any other suggestions?
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