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SuiteTax Tax Determination Framework Not Activated – Purchases Defaulting to Use Tax

in Ask A Guru 3 comments

I am facing an unusual issue with a SuiteTax implementation and would appreciate guidance from anyone who has encountered this before.

Problem Observed

  • Purchase Orders and Vendor Bills are defaulting to Use Tax.
  • Accounts team must manually remove Use Tax and add Sales Tax on every vendor invoice.
  • Proper PO → Vendor Bill tax flow is not working.
  • This is causing manual effort and rounding differences.

What We Verified

  1. SuiteTax is enabled under Setup → Company → Enable Features.
  2. SuiteTax Engine and SuiteTax Data Records are installed.
  3. All standard US Sales Tax and US Use Tax tax types exist (state, county, city, local).
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