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3936495 Newbie

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  • The NetSuite online form has a few hidden fields (formid, h etc). Some of those are set in the URL, I've found that these need to be set in the form data as well. James
    in Using PHP CURL (POST) to create new Custom Records Comment by 3936495 Aug 16, 2007 5:39AM
  • The short answer is "Yes"! 1. In the custom record, go to the Subtabs tab. You can create a heirarchy of subtabs there. These subtabs can be used on the main Customer Form as well as any online forms that you create for the custom record. 2. To link the custom record with the Customer, you need to add a List/Record field…
    in Building a Custom Record to show in the Customer Form Comment by 3936495 Mar 31, 2007 6:03AM
  • Actually, the final option you mentioned is the correct one: <TD><NLCOMPANYNAME></TD> NetSuite then changes that to 'proper' HTML. James
    in Creation of new online form template Comment by 3936495 Mar 29, 2007 4:18AM
  • I've not done much 'normal' Javascript, but I think something like this should work: Add to the <head> section of your HTML template: <script type="text/javascript"> function myboxclicked() { checkbox = document.getElementById('mybox'); if (checkbox.checked) { document.getElementById('unsubscribe').selectedIndex = 2; }…
    in Creation of new online form template Comment by 3936495 Mar 30, 2007 6:37AM
  • The NetSuite tags don't have a tickbox as an option. However, if you want a tick box, what you could do is: 1. Create a normal HTML checkbox with a different name/ID e.g. name="mybox" 2. Have the NetSuite tag as a hidden tag on the form (do that in the NetSuite marketing form section). That way the real NetSuite field will…
    in Creation of new online form template Comment by 3936495 Mar 30, 2007 3:57AM
  • Hi, I don't think it is documented anywhere, but this is the solution for addresses: customer.setLineItemValue('addressbook','isresidential',1,'T'); customer.setLineItemValue('addressbook','addr1',1,address1); customer.setLineItemValue('addressbook','addr2',1,address2);…
    in How to create address in customer record type nlapiCreateRecord Comment by 3936495 Feb 22, 2007 4:19AM
  • One of our customers has employees that travel throughout Europe, and so that need to handle employees advances in multiple currencies (especially when an employee travels to more than one country in a single trip). I believe that they have handled the multi-currency employee advances by using a "quirk" in the expense…
    in Employee advances Multicurrency Comment by 3936495 Jun 4, 2007 4:33AM
  • Mort, I imagine that you could do this by using an Email campaign. A saved search would identify the relevant orders and the campaign would send the Email. It may be easier to send one Email per order than a Email to all the customers. Another alternative is to write a scheduled server-side script that runs the saved…
    in Customer Order Status E-mail Comment by 3936495 Jan 30, 2007 5:04AM
  • I agree that the simplest solution is normally the best approach. However, I'm not sure that you'd be able to create a search and campaign that gives you all the orders in one Email without any coding. Using the server-side script approach you'd only need one saved search. The script would run the search (gathering all the…
    in Customer Order Status E-mail Comment by 3936495 Jan 31, 2007 5:04AM
  • Changing the colors of links in a single page code be tricky in NetSuite, depending on whether you are using a full NetSuite site or hosting your HTML files in NetSuite. In general, you can control which elements a CSS command affects by specifying which "class" or "id" or tag the command relates to. However, I don't think…
    in Css???? Comment by 3936495 Jun 15, 2007 4:49AM
  • Andy, There are quite a few improvements that code be made to the HTML. A couple of startpoints are: 1. Make sure that you have matching start and end tags e.g. you have a number of <td> tags without a corresponding </td> tag. This will resolve most of your issues 2. You have your styles embedded throughout the HTML. This…
    in Using Custom HTML Forms Comment by 3936495 Apr 2, 2007 4:23AM
  • The tool that I used to check the DNS settings is something called 'dig'. There is an online service that you can use to check your domain: http://www.kloth.net/services/dig.php If you put your www.protectedimages.com domain name in and compare it with ours (store.xspansion.com), you'll see that your CNAME record goes to…
    in Display URL Comment by 3936495 Mar 27, 2007 5:02AM
  • I'm pretty sure that you would need the www in the CNAME and you'd need the domain www.protectedimages.com setup in NetSuite. James
    in Display URL Comment by 3936495 Apr 5, 2007 10:29AM
  • I've never used GoDaddy before, so vcordova may well be right in saying that you may need the A-record rather than the CNAME record with them. However, It is import that you also set up the domain in NetSuite (in Setup > Company > Setup Domains). Here are a couple of examples of setting up the CNAME or A record for…
    in Display URL Comment by 3936495 Mar 26, 2007 4:33AM
  • To get a better view of what is happening at your name server, I suggest using a tool called 'dig'. If you have a computer with a Unix-based operating system (like Mac OS X or Linux), 'dig' will probably be installed already. If your using Windows, there's some info on 'dig' and how to get it and use it here:…
    in Display URL Comment by 3936495 Apr 5, 2007 4:58PM
  • Check out the web store user guide (available from the Help). The steps are well documented there. Here's an excerpt: Pointing your Domain Name at NetSuite First, you must contact your registrar and ask to have your domain name pointed at NetSuite. To point your domain name at NetSuite: 1. Contact your DNS provider. 2. Ask…
    in Display URL Comment by 3936495 Mar 8, 2007 5:02AM
  • You should really only set up one of the two - a CNAME or an A record, not both. The recommended approach is the CNAME. Have you set up the domain in NetSuite as well: Setup > Company > Set up Domains? If you don't set up the domain in NetSuite, then requests will be sent to the NetSuite servers, but NetSuite won't know…
    in Display URL Comment by 3936495 Mar 23, 2007 3:58PM
  • I think that this can be related to the mail client that the individual recipient is using. The settings in some mail clients can split long lines into smaller lines (adding a carriage return). Naturally, this can break links. Are your Email blasts sent out as HTML? If so, the links are normally kept intact. If the Emails…
    in Long URL's aren't working in email blasts Comment by 3936495 Feb 6, 2007 6:00AM
  • If you look at the source HTML on that page you'll see that there is more than one tag for the favicon, and they are pointing at different files. I suspect that IE is looking at the last tag, and FireFox at the first one: <link rel="shortcut icon" href="favicon.ico" > ... <link rel="shortcut icon" href="images/favicon.ico"…
    in favicon.ico Comment by 3936495 Dec 5, 2006 12:22PM
  • 1. Instead of sending an Email through the site, it may be better for them to fill out an online case form. That way they can track the support case as well. To give them templated answers, you could look at knowledge base "Solutions". Here's an excerpt from the Help on Solutions: Solutions are answers to problems your…
    in Customer support cases Comment by 3936495 Mar 8, 2007 5:17AM
  • NetSuite's "Solutions" will give you the emplated answers that you are looking for. Go to Lists > Support > Solutions to add a solution. The Help then has a good explanation of how you can use the Solution as a templated answer to a support case: To attach a solution to a case: 1. Open the case record you want to attach a…
    in Customer support cases Comment by 3936495 Mar 8, 2007 11:52AM
  • I recommend looking at something that is based on an open standard like iCalendar. Both Apple iCal and PHP iCalendar are based on the iCalendar standard. We have experience with sync-ing calendars through 2 projects: 1. We have a sync product, called NetSyncX, that uses web services to sync NetSuite calendars (as well as…
    in Web Services ... Where to begin? Comment by 3936495 Feb 26, 2007 1:38PM
  • You need to bear in mind that not every business runs on an Exchange server. The approach that we have taken for the customer was because they do not have an Exchange server, and are unlikely ever to need one. The solution is based on the iCalendar standard - which is a open standard, so I'm not sure how you can say that…
    in Web Services ... Where to begin? Comment by 3936495 Feb 27, 2007 5:00AM
  • Jan, I did a data upload to lists recently via web services and I remember seeing in the documentation that the replaceAll flag is not implemented at present. In fact the default behaviour is replaceAll. I don't think that it is possible to add new entries to the list, I think that you have to replace all the entries. James
    in replaceAll flag not working for lists Comment by 3936495 Jan 30, 2007 4:52AM
  • Thanks, Elham. Does that mean that it is also possible to add new entries to list without replacing the existing entries i.e. appending new entries to a list? James
    in replaceAll flag not working for lists Comment by 3936495 Jan 31, 2007 4:52AM
  • You appear to have a spurious space in the URL for the WSDL (between v2_5_0 and /netsuite.wsdl: https://webservices.netsuite.com/wsdl/v2_5_0*/netsuite.wsdl?wsdl Check your actual code to make sure that that hasn't slipped in. James
    in Problem while integrating Netsuite Webservices 2.5 with traditional ASP Comment by 3936495 Feb 2, 2007 10:03AM
  • I assume then that the field is a transaction body field. The hyperlink field will need the field in squiggly parenthesis {} e.g. https://system.netsuite.com/app/comm...stfield.nl?id={custbodyp_jobid}&e=T (I normally stick to lowercase for these fields - it is possible that the field names are case sensitive). This "URL…
    in Sending dynamic defaults through the URL Comment by 3936495 Feb 6, 2007 11:26AM
  • Hi Barry, I've used this technique to pre-populate online forms, directly from the customer record. I've done a quick test by creating a custom hyperlink on a case and found that I can prepopulate the case fields using the tags, but not the customer fields (I tried {entityid}, {firstname} and {lastname}). I've managed to…
    in Sending dynamic defaults through the URL Comment by 3936495 Jan 19, 2007 5:03AM
  • Hi, I've done something like this for one of our customers, so they can click on on the hyperlink and find most of the fields pre-populated. To add the fields to the hyperlink, you need to: 1. Create a custom field of type 'hyperlink'. 2. Make sure that the 'Store Value' field is unchecked - that will ensure that it is…
    in Sending dynamic defaults through the URL Comment by 3936495 Jan 16, 2007 4:30AM
  • Sounds like you are fairly close. However, are you sure that the field that you created is called "custbodyp_jobid". Normally, when you create a custom field the name is prefixed with some extra characters. For example, when creating a Custom Entity field the ID that you enter is prefixed by "custentity". Try changing the…
    in Sending dynamic defaults through the URL Comment by 3936495 Feb 6, 2007 8:31AM