3942017 Green Ribbon

Hello Hazel, please treat this as the top most urgent issue for our company because right now none of our customer can input a shipping address to complete the order and we are a 100% online company. The only orders we are getting are from existing customers who already have the addresses saved so they don't need to input…

Hello Farrell, it looks like you have the exact problem that we were having in the past few days. Here is the thread: https://usergroup.netsuite.com/users/showthread.php?t=6749 A fix has been deployed on our site already and everything works fine now. Thank you. best regards, edwin ceri

Just want to thank SuiteCommerce especially Diego for helping us to set everything up. It works perfectly and now i have a complete picture of what's going on with our website traffic, highly recommended. best regards, Edwin ceriwholesale.com

Hi all, just talked to suite commerce and i think i'm ready to give it a try. A concern i have is that i have to enable full admin access to my analytics account and store manager access to my netsuite account to get it setup. Before my boss will approve that he wants to make sure this product works the way it should be. I…

Hello Baruch, thanks for the reply. Yes i did disable all the UPS related shipping items so our shipping page will only show the fedex rates, but according to Ken it looks like it is still fetching the UPS server: "It looks like you have UPS and both FEDEX Ground and Express enabled in your account. We actually have to do…

Well Ken, we do not use UPS so whatever the UPS server is doing have nothing to do with me. We use Fedex to ship so is that server having issue as well? I did some testing yesterday and placed 3 different orders at different time and it was slow on every page from the check out. Normally it takes 5 seconds to jump to the…

Hello Ken, thank you for taking a closer look at our account. I had both UPS and fedex real rates on because we used UPS before but switched to Fedex exclusively. However, i can't seem to find a way to delete the UPS account from our system. On my shipping page we are not using any UPS rates at all. please advise of how to…

Hello Ken, thanks for the quick reply. Well on all my old inactive UPS shipping items i went in there and uncheck the "display on website" checkmarks as Baruch suggested, maybe that's the reason there was no call to UPS?? The items were inactive so i didn't uncheck the display on website checkmarks before. Yes please let…

Hello Baruch, sorry that i'm not familiar with this report but i am very interested in creating it. i went to new search-customer but could not located the criteria "shopping cart: subtotal" or the "shopping cart fields". Did i miss a step somewhere? thanks. best regards, Edwin ceriwholesale.com

Yes please let me know as i have a few categories that have more than 1000 items already and it is so time consuming to remove them one by one. Please help best regards, Edwin ceriwholesale.com

Same thing here. Backend seems fine but website not working or loading very slowly. I'll rather have a slower backend right now than to have no business at all. Edwin ceriwholesale.com

Or just use the secure tag everywhere. We did that on our website and it's much easier to manage instead of trying to distinguish between secure and non-secure. thanks. edwin ceriwholesale.com

I don't have the exact quote from my customer's complaint today, but basically she has added 300 items previously to her cart and now she wants to empty the cart and start over but she can't!!! It is nuts to tell the customers to empty the cart one item at a time therefore the only thing we could tell her is just to create…

I think we are ugraded to 2007.1.1. Its still not working. I wonder if its because we are still using http://shopping.netsuite.com/cupdeot. The site is not live uyet.

This I snot good. What if you are using the multiple website feature?? We have to use that feature, and still running into that same problem. I added the <NLCARTITEMCOUNT> or <NLCARTTOTAL>. both shows Zero from my hosted pages. It seems none of the tags are working at all. Can this be resolved without turning that…

Hello Tom, thanks for the suggestion. Due to our business practice it is not possible for us to default all transaction to pending fulfillment. Everything has to be in the pending approval status first, and after our staff have reviewed and verified all the information then we will approve the order. the problem is, when…

Just went through the release doc of 2008.2 and it doesn't look like matrix items import is included. The enhancement said it is targeted for 3Q major 2008, is 2008.2 a major release? If so then most likely we have to wait longer, sigh. edwin Update: the feature is now tentatively planned for the next release! :cool:

Thanks for the tips. i tried to set the sales order permission to "View" and have changed my form to use the custom form already. The "New" and "Make Copy" did disappear but the "Cancel Order" button remains. I clicked the "Cancel Order" button and the order did get cancel. I need to disable the "Cancel Order" button.…

What my database engineer told me is that you first have to disable quantity pricing, then you can update the matrix prices via CSV and then enable quantity pricing again. Don't know if it applies to this situation but we did update over 2000 matrix items' prices via CSV import. thanks. edwin ceriwholesale.com

Thank you D.J. for recogizing the problem. I've switched off the display quantity pricing and it works fine now. Thank you best regards, Edwin ceriwholesale.com

I see you can also bring up the Shipping Estimator with the Sopping cart summary. Is there a Tag we can use for that portlet ?

D.J. I have a question concerning the category layout. If only the price shows up now for each items, but i have the base price that i want also to show up in the category page. How do you have that show up as well as the Sale price? Thanks

just a follow up question; Can i also update TO netsuite via ODBC? I'm looking to manipulate the purchase orders data and then update them back to netsuite, is that feasible? Thanks. edwin

Thank you mshuman, so through webservice i'll be able to update some of the information in the purchase orders right? thanks. best regards, edwin

Hello Darren, thanks for the reply. Yes i am running the inventory valuation summary report. Is separating the report via filters the only way to get around this limitation right now? Yes i do understand this workaround and have tried that. The problem is, i have to run like 15 reports in order to get the aggregated total,…

Yes i am also using ozlink and the DHL tracking number goes to USPS website instead of DHL. Anyway around it? best regards, edwin ceriwholesale.com We use all 3 major carriers in conjunction with OzLink, and NetSuite automatically links all our FedEx and UPS tracking numbers, but not DHL. I believe this is simply because…

HI Tom, again thanks for the valuable information. Can you recommend me to those fulfillment centers in Europe so that i can consider that as well? What you have suggested here makes sense with giving the company a role to login and do the fulfillment process, thus the need to netsuite integration may not be significant…

Thanks for the information Tom. Yes i realize that too they do not use our own shipping account so i believe they probably get big discounts since they use their own accounts to ship on behalf of everybody's orders. However, as long as shipping from their UK warehouse to European countries (which include the original…

Thanks Tom for the information. This looks very interesting as we always struggle to ship bulky items like shoes to UK because of shipping cost. By having the inventory there we can definitely lower the shipping cost to our customers. I would love to hear anybody who have used this service too. thanks. best regards, Edwin…

Thank you Evan, i tried {today} and it did print out the date that the picking ticket is printed. thank you. edwin