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  • Thanks for your comments. I will add these extra filters, the searches the run the system are not slow. However, I do notice, that once run initially, they are faster.
  • Can anyone please try this link, I have been waiting over 3 mins for a response from this... http://www.justoffbase.co.uk/s.nl/sc.18/category.600239/ctype.SS/SS.600239/.f
  • I don't know about .html making a difference, we have used this feature and found it very useful. I was wondering though, having recently added some new items via an XML upload, is it necessary to re-run the tool and is there any risk of changes to the original friendly URL's?
  • Peter, Had a quick look at your site, I can't be sure without knowing how long it was since you ran the Bulk URL tool, but looks like you may be already affected. Many of your URL's in the side menu are showing numeric (unfriendly URL's) Please note that is not that the friendly URL's are not available, but the linking…
  • This has now been logged Issue 129747 - Lists>Web Site>Categories: Url Component not displaying in website for some categories Besides this, there seems the have been a change in the way the friendly URL's are constructed. I have checked the URL's from our last Froogle feed and there are many changes since our last upload,…
  • Peter, Overall the upgrade has gone well in comparision to some previous ones. The URL issue and some difficulties with the overide on customer address records are the only problems we've had. As for the URL's, I don't know for sure. I would like to hear from NetSuite, should we renew our store feeds, site maps (Google,…
  • Hi, The irony here is that re-writing URL's to be 'more search engine friendly' is technically speaking spamming. To then say that too many hyphons may cause flagging is a side effect of that. I wonder why search engines put so much emphasis on URL's? We have found using descriptive URL's has helped very much and I am…
  • Hi, I have achieved many truly excellent results in our Netsuite store by just following Google's own advice for webmasters. If you treat your NetSuite's site just like any other it will work very well for you. http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=35769 However, I am very concerned that my…
  • This is still ongoing, what does it take.......?
  • Thanks for your reply Luc, and the free Ebay integration trial, can someone contact us about that?
  • We changed from WorldPay to Secpay, not sure why exaclty but it was was better/cheaper and they are NetSuite clients also
  • Here's an example for you... http://www.justoffbase.co.uk/Vacuum-Oil-Fluid-Extractor-Sealey-TP69 Not only does the image look dreadful, we are also suffering from missing breadcrumbs! (Defect 152428) Meanwhile we are also suffering from a complete inability to import CSV sales orders! I am really frustrated with the lack…
  • I recently became aware of this also, apparently it has been the case since August 07!! Such a HUGE problem to anyone with more than a few items, how can this have not been fixed in such a long time?? Especially for catalogue sites where it is a customer expectation to be able to look-up by part number. I'm sure this…
  • Having paid for NS 'Web Analytics' and running both Google Analytics and another paid third party service, I am pretty sure the NS feature isn't working. The figures its reporting seem fractional by comparison with the other packages. If I run the 'Search Engine Keywords Summary' it reports our total revenue from this…
  • Yes, The statistical probability of experiencing a problem in your own checkout when testing (why would you do this anyway?) must be extremely low. Unyet, I tried 4 different times over the weekend, at different locations and had a poor/unsuccesful experience each time. This apparent problem has since been confirmed by 3…
  • Hi, Yes, definitely, we are currently experiencing various intermittent problems with the checkout and have been since around the 15th Jan. The problems range from; 1 Hanging when the submit button is pressed 2. Page cannot be displayed (checkout.netsuite.com) 3. 2-3 minute pause then message "we cannot contact the card…
  • The logic on any level with this new look escapes me. Surely it can only be seen as arrogant to change the look and feel to this extent in one update, it either acknowledges the the 'old' look was poor and needed a radical change, or, this new look is just a disaster. I think this is the single biggest mistake NS have made…
  • This has been acknowledged; Defect 152428 - Web: Breadcrumbs not working in some items. These Items have the same template as the items with working breadcrumbs. But only as S2 (average 60 days for a fix), can't believe we are the only store effected, isn't anyone else noticing? Thanks, Tim
  • Hi, We are still suffering with this and seem unable to get a response from support. On attempting to simply update a item sales price we are getting "You do not have permissions to set a value for element price1price_1_ due to one of the following reasons: 1) The field is read-only; 2) An associated feature is disabled;…
  • We are also encountering issues on csv Sales Order import
  • We are finding that our normal csv import to update non-inventory item prices is taking 2-3 times longer than we are used to. I stress 'used to', we've been on the system over 10 years. I cannot get NS to investigate this any further, but its a MAJOR problem for us and totally unacceptable going forward, are we the only…
  • Thanks for your reply, no, and I have even disabled some of the existing to no avail!
  • Case 1168507 I am having this issue, also applying to manual selections in the item record.
  • We are also having some issues with the checkout since that time, customers seem to have problems submitting their address, I can't replicate it
  • We are suffering from the also, what to do NS?
  • We had/got a problem which we sought NE support for but seems to have been overlooked Case 1821591. Specifically, we have problems with style sheet links on the site and in the checkout. I wonder if anyone could tell me where/how the style sheet link is set for our site www.justoffbase.co.uk We had to hard code (by using…
  • We've been using Netsuite Connector for Google Apps, really quick and easy, great having contacts in Gmail integrated with NetSuite, and its free! http://www.keystonedata.co.uk/google-apps-for-netsuite/ The second version is now out that defaults to "Individual" now as a company type, also you can attach emails to PO's and…
  • Thank you, I have opened Case #1570796
  • Apparent large outage for the UK, we've been down an hour at least! web store & system. How can that happen? Uptime guarantee?
  • Is anyone actually working on this NS?