3944034

John -- that's right. In fact, whenever you are entering transactions for dates before the most recent transaction for that item(s), you have the potential for running correction. In most cases, that will not require deferring the calculations until night time (which is what causes the warning on the reports), but some…

in more than a week to reset COGS? Comment by 3944034 Jan 25, 2008 11:02AM

John, It looks like you were entering/editing transactions for December this morning, and these changes to the transaction history triggered the Cost of Goods Sold (COGS) correction calculations. Some of these calculations were running long, so the calculations were deferred to run tonight. It looks like they have run…

in more than a week to reset COGS? Comment by 3944034 Jan 25, 2008 1:48AM

Hi, Craig, This restriction will be relaxed in the 10/04 e-fix. Please let us know if you have more trouble with it after that. Thanks, Jeremy

in Discount Items Comment by 3944034 Sep 28, 2007 8:16PM

Dave, Do you have a case number for this problem? Thanks, Jeremy

in Error when creating Custom Job Form Comment by 3944034 Oct 20, 2008 12:15PM

Iby, [Updated entry] I should mention that the 'percenttimecomplete' field is only available to beforeLoad user event scripts. Since this is a calculated field that cannot be changed on the project record, it is currently unavailable for beforeSubmit/afterSubmit user event scripts. Issue 140488 is examining if the field…

in Issue with native field Percent Complete in the Job Comment by 3944034 Mar 4, 2008 2:14PM

Iby, Is it possible that you want the 'percenttimecomplete' field instead of the 'percentcomplete' field? The 'percenttimecomplete' field is the auto-calculated field, while the 'percentcomplete' field is a manual override. That might explain why you are seeing a value, but not retrieving one (percentcomplete might still…

in Issue with native field Percent Complete in the Job Comment by 3944034 Mar 4, 2008 12:16PM

Thanks, Clark. Please let us know if that doesn't fix it.

in Some payments won't post to our invoices Comment by 3944034 Feb 22, 2013 1:44AM

Hi Clark, I'm sorry to hear that you've been having this problem. What is your case number?

in Some payments won't post to our invoices Comment by 3944034 Feb 21, 2013 12:59AM

Hi, Brian, Did you file a support case for this? Thanks, Jeremy

in Custom Weekly Time Tracking Form suddenly doesn't work? Comment by 3944034 Aug 29, 2008 7:10PM

Hi Mayur, Thanks for your post. That enhancement is targeted for 2012.2. At that point, you should be able to import single-use promotion codes and associate them with the same overall promotion record. You'll also be able to track which customer received which code and whether or not it's been used. Thanks, Jeremy

in Import Promotion Codes Comment by 3944034 May 18, 2012 2:26AM

This should be supported in the 2013.2 release. In fact, we are already working on it now. Sorry this couldn't be there sooner, but please let me know if you have any questions. Thanks, Jeremy

in Bill Payment Numbering Comment by 3944034 Mar 1, 2013 12:25AM

Hi Jennifer, Do you have a case number for this problem? Thanks, Jeremy

in Multiple Invoices Created Comment by 3944034 Apr 21, 2012 2:34AM

First, edit a sales order and click the "Customize" button. Then, go to the "Screen Fields" tab and do both of the following: In the "Main" subtab, unselect the checkbox for Locations. In the "Columns" subtab, select the checkbox for Locations. Note that you have to do this for each sales order form that you want to…

in Turn on Location by Sales Order line Comment by 3944034 Apr 17, 2008 9:16PM

Great question. If a user enters a purchase/sale transaction for a date sometime in the past, then we potentially need to correct COGS values for subsequent transactions involving the same item. For example, if I enter in an additional purchase receipt for last week, then that may affect the COGS values associated with any…

in Return Authorization Receipts And Cost Issue Comment by 3944034 Nov 19, 2007 8:42PM

Andy, Consider it started. I will have the feature enabled ASAP. Thanks, Jeremy

in Return Authorization Receipts And Cost Issue Comment by 3944034 Nov 16, 2007 6:10PM

Andy, I am currently pushing through the enabling of this feature for Brian. Do you have a case/issue # for your request? Thanks, Jeremy

in Return Authorization Receipts And Cost Issue Comment by 3944034 Nov 16, 2007 5:42PM

There is an enhancement in 2007.1 to get the cost of a returned item directly from the associated invoice/fulfillment. Unfortunately, we weren't able to turn this feature on by default for existing customers because it has the obvious potential to change past COGS results if you trigger COGS correction. If you would like…

in Return Authorization Receipts And Cost Issue Comment by 3944034 Nov 8, 2007 8:36PM

Andy, That feature should now be enabled in your account. Please note that it will not change any historical data, but new and updated returns will get their costing from the associated sale. Thanks, Jeremy

in Return Authorization Receipts And Cost Issue Comment by 3944034 Nov 16, 2007 7:06PM

Do you have a case number for this issue? Thanks

in Sales Tax Liability by Tax Item Comment by 3944034 Nov 8, 2007 11:55AM

Hi Mat, Does that script work if you enter the sales order directly (not through the web site)? Do you have a case number? Thanks, Jeremy

in 2013.1 workflow broken Comment by 3944034 Mar 12, 2013 3:04AM

Anthony - QA has verified the fix against the steps in your case, but please let me know if you still see a problem. Jim - This should be fixed tonight as a hot fix, even though there will be the regular e-fix release tomorrow night (Thursday). Thanks, Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 28, 2011 6:45PM

Aremus, Sorry for the confusion. The fix will actually go out tonight -- not last night, as I had originally thought. Thanks, Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 28, 2011 11:52AM

Anthony - My sincerest apologies. This was tangled with another issue fix that prevented it from going out last night. We will get this resolved, and I will post an updated status later. Thanks, Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 29, 2011 12:18PM

Can you try it again? We pushed a fix to issue 206271 tonight that should address this problem. Thanks, Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 28, 2011 2:07AM

The fix has now been released to production. Please let me know if you continue to see any problems. Thanks, Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 30, 2011 12:17AM

Excellent -- glad to hear that things are working well again! -Jeremy

in Parents must have the same currency and subsidiary as their children - BIG PROBLEM Comment by 3944034 Sep 30, 2011 11:53AM

Hugh, could you provide your case number please? I'd like to take a look. Thanks, Jeremy

in Memorized Transactions Bug in Version 2011.2 Comment by 3944034 Sep 13, 2011 8:44PM

JWenzer, unfortunately your case was attached to the wrong issue. It's now been moved to Issue 191450, which is a slightly different problem, but we should be able to address it for your account within a day. MBlank, the issue in your account is actually in generating individual statements (not the Generate Statements…

in generate statement too slow Comment by 3944034 Jan 13, 2011 8:55PM

JWenzer, you should now be seeing substantially better performance in reaching the Generate Statements page. Please let me know if that is not the case. MBlank, your issue is still under investigation. Thanks, Jeremy

in generate statement too slow Comment by 3944034 Jan 14, 2011 7:51PM

Hi, Judy, Do you have a case number for this? Thanks, Jeremy

in Time Entries posting on wrong dates?! Comment by 3944034 Sep 18, 2008 8:40PM

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