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I am using the Canadian version of Netsuite. Logging in with Intern Explorer, also tried Chrome. I have the sales role checked under the employee information. When logged in via the canned version of "Sales Manager", the only option I get is called "Follow-Up". When logged in via the custom version of our Sales Manager…

So why would only the sales role be exculded from Copying tasks? Is there plans to remedy this?

Thank you for the suggestions. The custom role had FULL access to the Tasks. I tried your suggestion with the "&e=T&cp=T" however it changes it to "&e=T$cp=T" and will not allow me to make a copy. Still only able to accomplish this with the Administrator role. I have also tried with some of the standard roles setup, such…

Hi, We created a custom field called REVISION which indicates the current PO revision to your vendor to avoid any problems. Then towards the bottom of the PO we add a note for revision tracking. The PO will always show what was ordered on the PO, so if Line #1 and #2 are received in full, your vendor should be doing their…

I was open to anything that could work. We have some "DESCRIPTIONS" setup that in some cases we do not want to see on the packing slip. If it can only work with non-inventory items then I can test with this. I do see the option for the RECEIVED / FULFILLED check. Too bad I cannot change it after the fact, however, I will…

Thanks Olivier. I am not the best with scripting directly, I know a few programming languages here and there. Any suggestion on how I can work on getting my needs working? -Anthony

Hello Anthony, You may want to edit the permission assigned to the role (i.e. sales person role). In your example, in order to prevent the sales person from editing the sales order, you may want to provide the said role a permission to Sales Order = Create. As you know, we do have 4 level access to the transactions as…

We too have seen this behavior. My best explanation of this has to do with the date of the transactions. If you are creating a sales order today as an example, the date/time stamp is today. Now as an example, tomorrow the address changes and you go to the customers address and change it there. The system seems smart enough…

I am facing a similar problem. I have older CRMSDK templates setup for the entire company. I now need to make a change and I cannot edit them so I guess I have to make new ones. Trying to make the new templates I am unable to accomplish the same easy things as the CRMSDK did. Example is like above: Subject: Order…

FedEx and UPS are both available in the NetSuite Canadian edition. I'll leave it to others to comment on their experiences. Thanks for the info. Just to be clear, these can both run at the same time? Or do I need to pick only one?

Thanks for the info. I was thinking of that (CSV upload), but I have never done this, or have an understanding on how to do it. How do I get things out of Netsuite to update and then back in? Is there a quick guide somewhere on doing this?

To date we have been using the Tax code directly at the customer level. I am starting to play around with having Netsuite just take care of this based on the SHIP TO location. In my testing I seem to have come across something I cannot figure out. Just a key note, we are using the Canadian version if that matters. At the…

I have no idea why I never thought of that. I was stuck on the Free Form text factor. I had to add the few <BR>'s to each line as suggested, but I updated everyone in the company and its working great. Thanks again for the help! -Anthony

I had to go to each desk, or communicate the change. I am not aware of a way to do this as an Administrator. Although, if there was I would love to know because it would save me allot of time. -Anthony

Thank you Oliver. So without more integration I cannot just pull the pricing and publish beside some text on an HTML page? Something like: KEYBOARD A: (link to our netsuite account to get pricing) I was hoping this would be an option, seems simple enough. Thanks again. -Anthony

Are they looking into the SMTP error? What about the setup for DKIM? DO you have any feedback on this?

We have several custom scripts that were developed to capture information from our website. The address problem is also showing up for us, and as noted above if I edit the record the information is there and you have to just click on OK to have the address updated. I am unsure how to fix this. Do I need to get attached to…

I have been speaking with Support on this and was able to resolve it. We have a mix of items, BOM's, Inventory for sales, non-inventory for sale, etc. This problem seemed isolated only to Non-Inventory items. Support dug around, and we found this option Under Accounting Preferences-> Order Management -> OPTION: Show…

Thanks for the feedback. We have moved the HTML pages to another server, but I am not sure the URL for netsuite's backend that will go into the testing environment. I would hate to not have the chance to test it, goes live and we see problems. I would think others may have this setup. I hope someone knows, Netsuite? Any…

I will try to see if the issue has been addressed right away. Our currency base is CAD for the system, but 90% of our customers we setup are set to USD currency on their financial tab and not CAD. In 90% of the cases we are having this issue with, the customers are NOT setup as a Parent / Child association, which is why…

Aremus, Sorry for the confusion. The fix will actually go out tonight -- not last night, as I had originally thought. Thanks, Jeremy Hello Jeremy, Thank you for that. I hope this really is a FIX. I wish I could test this to make sure. -Anthony

I am still facing the same problems with the same accounts. Either the fix did not go out or it has not been fixed. -Anthony

Hi Jeremy, We have tested multiple accounts that had this problem as of yesterday and everything seems to be working great now. Thanks for the help and the fix! -Anthony

Can you try it again? We pushed a fix to issue 206271 tonight that should address this problem. Thanks, Jeremy Still having the exact same problem. No change on my side. This is put our company nearly at a stand still. We cannot operate out business. Either fix it, or put us back to the previous version which was working.…

One of our users also uses this feature as part of purchasing and has the FROM address setup to come back to a central e-mail address. Until our upgrade to 2010.1 it has been working. Only this week it has stopped working. We need to be attached to this DEFECT and need an update as to when this will be resolved. -Anthony

Defect #178763, the scheduled fix is on 4/22. Regards, Maria That is Fantastic news! -Anthony

Fix for 169100 is going out today. That is even better news Evan! Thanks! I never got any update that the defect was getting released today, should there have been notice? -Anthony

Yes there are a few problems with the Shipping items it seems have come up. There is no fix as of yet. I have a support case (934507) which was confirmed as part of Defect# 169100. I suggest you get attached to this to keep up to date. Also, we have found that when converting from a PROSPECT or a LEAD to a customer, there…

My users are seeing a Permission Violation message when attempting to email a PDF from the transaction. This has started today. Same here. Worked FINE until last night. Was there an update last night? Problem seems to be Role related as I can send this out as an Administrator, so the problem is not with Netsuite, but some…

Several cases have been made including one I have made. IN another post, Evan Goldberg has posted defect# 153282. See post https://usergroup.netsuite.com/users/showthread.php?p=74060