My Stuff
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
-
Go to Setup>Accounting>Accounting Preferences, and ensure that this box is checked: Dumb setting, and is not checked by default. ~angela
-
https://community.oracle.com/netsuite/english/discussion/4492762/change-customer-type-on-the-customer-record I'm not clear on your question? You can change a customer type to individual on the record itself, via CSV, etc. What is your actual question? ~angela
-
Oh wow. Another way you can do this is to create a saved search. Use the Suiteanswer # 72893, which has a table of 'applied to' & 'applying' transactions. Just a thought. ~angela Applied To Transaction Type Type Applying Transaction Type • Purchase Order • Item Receipt Bill • Bill Credit • Bill Payment • Vendor Return…
-
The only times you would expect that the system notes subtab is empty is if the box is checked, OR you're looking at transactions cloned into a sandbox environment. ~angela
-
https://community.oracle.com/netsuite/english/discussion/comment/16858592#Comment_16858592 Do not check that box! It will remove all system notes for records when they are created. I asked about this box because your transaction didn't show any system notes, which may occur if the box is checked. Please uncheck the box. My…
-
https://community.oracle.com/netsuite/english/discussion/comment/16858586#Comment_16858586 What you're mentioning is more of a process, not something managed in NetSuite. Users should be trained to not delete any rules. Note that users may create new rules as needed, to manage transactions that may not have a rule defined…
-
There is a free bundle by RSM 'Mass Delete With Saved Search' (234093) that works to delete multiple records using a saved search. Install the bundle, create a saved search of records to delete, add the search internal ID to the script deployment, and watch the records go away! Its a slick way to remove as many records as…
-
Any users who will be performing the bank matching for reconciliations will need full access to the reconciliation rules. Without permission, they will not be able to use the rules for reconciliation. I hope this answers your question. ~angela
-
https://community.oracle.com/netsuite/english/discussion/comment/16858400#Comment_16858400 As this is a system limitation, you won't be able to create a single bill and apply it against item receipts from different purchase orders, unless you are using inbound shipments. What you can do is create multiple vendor bills in…
-
You can easily customize your aging reports to filter out the intercompany accounts. Is this what you're looking for? ~angela
-
https://community.oracle.com/netsuite/english/discussion/4492745/permission-for-access-token-missed-configuration Try logging in as an administrator. The 'access token management' is a specific permission/role that can be used in place of an admin login. Another trick when setting up an integration employee record is to…
-
https://community.oracle.com/netsuite/english/discussion/comment/16858454#Comment_16858454 Perhaps if you communicate your case # here, and reach out to your AMO and ask that the case be escalated. The NetSuite users here seem to be helpful when you have a specific case to reference. Good luck! Crossing my fingers for you!…
-
OK< You tested this really well. I suggest you both file a case with NetSuite, push until you get a defect number, then let all of us know so that we can also get attached to the defect. The louder we are, the better odds of this getting fixed. It's clearly a bug. ~angela
-
All Period close activities must be completed manually. ~angela
-
https://community.oracle.com/netsuite/english/discussion/comment/16858332#Comment_16858332 It may look 'Odd' and you can edit the way it prints, but it is providing the information. It's not applied, and it's a customer deposit. Note that you can edit the layout. ~angela
-
https://community.oracle.com/netsuite/english/discussion/comment/16858431#Comment_16858431 You can try filing a support case, but I don't guarantee it'll be successful. I know this isn't the answer you want - but I'm pretty sure that it's too late. ~angela
-
https://community.oracle.com/netsuite/english/discussion/4492730/best-practices-for-multiple-ship-too-address When you enable the multi shipper on orders, each line may have it's own ship to address. You will need to split lines to support the different addresses. You won't be able to split one line and send to different…
-
If you're within 72 hours, you won't be able to cancel. ~angela
-
You can select 'Backflush' which allows you to create a completion & issue the components at the same time. ~angela
-
N/Task
-
https://community.oracle.com/netsuite/english/discussion/comment/16858217#Comment_16858217 In the results subtab, add the same formula except just use {quantity}-{quantityshiprecv} as the formula. The result is the open quantity per line. ~angela
-
I doubt you can get a refund, but you may be able to get a credit towards new licenses, etc. If you purchased it from NetSuite. Clearly, I'm not in sales. 😏 ~angela
-
It's sad, really.. People purchase in good faith, and once it's labeled 'Built for NetSuite' and is supported by NetSuite, it feels like it's only about sales. And the clients who purchase it are the ones who suffer. I'm sorry for your frustration. ~angela
-
This won't be helpful in your case, but I have found that it's worth my clients investment to purchase a 3rd party connector for any integration with an external website. When you have a 'built for NetSuite' connector, there doesn't seem to be available support for the issues you mentioned. I wish I could be of actual…
-
Journal Entries
-
To check for scripts- navigate to customization>scripts>scripted records. Choose the transaction types, click edit, and you can see everything running against the record. ~angela
-
NetSuite Quality management does not meet most company requirements. It supports basic quality needs, but does not conform to government standards in most industries that are managed by the FDA or other government entities. What, specifically - would you like to know? ~angela
-
https://community.oracle.com/netsuite/english/discussion/comment/16858202#Comment_16858202 If you navigate to Setup>Company>general preferences, do you see this checkbox, and is it checked?
-
https://community.oracle.com/netsuite/english/discussion/comment/16858203#Comment_16858203 Hi Kedalene, I suspect that you won't find an answer for this question in this forum. The answer is an accounting decision, one that should be made by your own senior accounting department. People here can guess, but your company has…
-
https://community.oracle.com/netsuite/english/discussion/comment/16858217#Comment_16858217 One suggestion for you: Always have a transaction that you expect to see in your results open - this way you can easily find the fields to add to your search. Under your results tab, add the 'Units'. In this snip, I grabbed both…