Anthony_392 Red Ribbon

It's there. I tried to resubmit it also. I will now try to delete and resubmit it. Looks like below Composite URL http://www.just4teeth.com/help Name help Description Just4teeth help page Page Type Web Site Tab page Help Additional Parameters Inactive No

Hi, We are also having an issue with images. It may or may not be related. We have been updating our product images. We create a new image an upload it to the images folder. Then update the product with the new image (In most cases it is a thumbnail and full image) Then we move the old images to a folder named "old-images"…

Hi, I don't know if this is the same problem but we are having trouble with our promotional URLs. http://www.just4teeth.com/help should be going to our help tab but when it is entered into a browser it comes up with a v1103, as below, not sure what this is? http://www.just4teeth.com/v1103/help/ and giving us a page not…

I understand that you can turn the message off completely. We want to be able to show that drop ship items are in stock because we inventory items as well as have items drop shipped for us. We would like to have the stock message on or have items that we carry removed from the site until they are in stock again. I guess a…

Hi, When we turn on the stock status setup > setup accounting. All of our drop ship items show as "out of stock" Is there a way to prevent this from happening. Thank you, Anthony

Hi DJ, Thanks! Worked like a champ. Anthony

HI, I have a case number for this. We have the same problem and our cc processor strongly recommends that we have this. Issue 106927: Clicking Terms and Conditions: In pop up window, HTML tags are appeared as text Thanks Anthony

very slow here also Anthony Just4teeth Inc.

Still very slow on backend even going to the second log in site. Can you please take look at this. I am currently using IE 10 ? Thanks Anthony

Can someone from Netsuite chime in on this. This was not something that was unexpected we have all know for some time that CA sales tax rates were going to change today. Thank you, Anthony

I am a little confused about tax codes and tax groups? We currently use Tax Codes. When I did the upate the Tax codes did not chage just the Tax groups have changed. Do I need to now start using tax groups? Below is the tax codes that we still have. Edit -Not Taxable- 0.00 Edit CA-ALAMEDA 8.25% ALAMEDA CA Edit CA-ALPINE…

We are having the same issue with matrix items. Thank you, Anthony Just4teeth.com

We need this ASAP because we will be responsible for the incorrect taxes collected according to the BOE. Thank you, Anthony Just4teeth Inc.

Issue number 460310 Thanks Anthony

Just got through. Will hopefully have it addressed shortly. I will update this with a case number shortly. Thanks Anthony

Return authorizations not working correctly? stuck in non posting account. We create a RMA and then approve it. Once the rma is received we then issue a refund. The problem is when you go to refund the RMA it opens a cash refund screen but is not pulling the items over. So basically it is a blank cash refund screen. We…

We have customers that generate RMA's from the website or we will email it to the customer The way it use to work is an RMA was created from the original sales order because a sales order can have more than one cash sale associated with it. When the RMA was created we approved it then when it was received we use "Receive…

Hi issue number is 110471 I am sorry I think the 460310 is case number I mixed them up

We were very slow today. Had a 1/2 dozen or so time outs and needed to re log in to the suite. It has seemed to pick up later in the day but the morning was very slow. Thanks Anthony

We have a similar question. Is it better to have a new customer default to Company or Individual. This is a new feature in v11 and it is set to Company as default now. Anyone mapped vendors to outlook or outlook with business contact Manager ? Any pros or cons using business contact manager vs standard outlook. Our list…

I have filed an issue for this we cannot access it either You should have the enable coupons under the setup options. The issue is below. I do not know what versions will have this option. 105595 Setup > Enable Features > Sales Transaction Tab > User does not have gift certificates to enable in his NetSuite account but…

Hi, Were you missing the cc information inside Netsuite? When I drill down to the transaction there is no cc information in the account. It is like someone placed an order online but did not have to give any credit card information. Thanks for the reply Anthony

When will the 2011 941 be available ? Thank you, Anthony

We are also down with also have cloudflare

We are also very slow have noticed it the last few days

Trying to login and keep getting I have tried both data centers. [LEFT]An unexpected error has occurred. Please go back and try again.[/LEFT] We cannot process any orders Please help Thank you, Anthony Just4teeth Inc

We are still having this issue. [LEFT]"Authorization has already been completed." To add to this we have now had some orders that when we log into paypal it shows "authorization cancelled" on order that have not been processed in 72 hrs. Paypal states that NetSuite has set the authorization to expire in 3 days. So if you…

We are having a similar problem when we bulk bill paypal. some orders will process as normal and we will get a few that "Authorization has already been completed." and when I log into paypal the transaction shows as billed. I have called paypal and they said that they do not see any errors on their side ? Thank you,…

we get the yellow box in the lower right stating offline then gateway down Thanks Anthony

We are not able to use NetSuite it is runny way way slow. Also get the offline message. Thanks Anthony