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We are also down Cannot log in to file as case. Hopefully it will resolve shortly. Thank you, Anthony There is a problem on our side. Please try your request again in a minute. If the request fails again, Copy the time stamp and code on this page. Contact your NetSuite administrator to provide the time stamp and error code…

We are down and now I am getting "Your account is disabled for 29 more minutes due to 6 consecutive failed login attempts." Also our shopping cart is down. Thank you, Anthony Rizzotti Just4teeth Inc.

We are down also. status.netsuite.com does not seem to be correct. Showing no issues.

We have had the same issue and filed the case 2062090 this was on 11/19/2014 and it was not resolved. My email is below with paypal's comments. "When I called paypal they said that our system (shopping cart) sent a void request along with the authorization request thus resulting in an authorization code for a valid order…

received email from payflow Please let me know if this will disrupt any cc processing on Netsuites sitde. As part of PayPal's ongoing commitment to security, we're upgrading the technology we use to store and display account numbers in Payflow. This change will help us protect account information for you and your…

This may be a Verisign problem. I just tried to call them and they have a recording stating that they are having intermittent problems with their servers. Verisign is also closed for the holiday so I am assuming that someone is working on this. If Netsuite could check that would be great.

We are having problems also with credit cards. We use Verisign and are not receiving order and customers are stating that their credit card will not be processed. An example is below. I'm trying to order products from your site, but when I click 'Submit Order', it says that the credit card can't be authorized because the…

I do not know if this is related but we have not received any emails ( order conformation or from customers) since noon today. Do you know if this is related. Thanks Anthony

We are experiencing a similar issue as of today. The paypal "check out with Paypal" button will show up sporadically or not at all on the shopping cart page. Anyone else having these issues. This correlates with a low paypal order volume. Thank you, Anthony www.just4teeth.com

From my understanding you will need to make journal entries to do payroll after years end but I cannot seem to get any information regarding this. Hopefully someone has a better answer.

I have submitted a case and they said it will be ready on the 19th? Here is another question that I have that support does not seem to understand. Form 940 for 2011 will show that you (the company) will owe 3% (for the state of California, other states may vary) futa tax to the federal government. This will be on line #11…

Anyone know where we are with 105069. This is most needed as most other competes / sites have this option and the holidays are coming up. Thanks Anthony Just4teeth. Please add me to this enhancement list. I filed a case but it seem like it takes months to get a response from emailing.

Thanks for the reply Ray. When you say invoice I am assuming that it is the same as billing their Charge card. We have no receivables and do not offer terms to anyone. The only thing is that we do use invoices for our vendors and when we receive goods we put them in pay bills. Then from there we go to pay bills and pay our…

We still cannot log in on system one. System 2 just times out. We have also have a drop in website orders as well as conversion over the past few days.

Our website is down, or takes forever to load , and we have no orders for the day !! When will this be fixed. Thanks Anthony www.just4teeth.com

Thank you for the update I am not sure what you are referring to I do see how the address are being changed on the backend but how would this affect the shopping cart of our website ? Thank you, Anthony

Our layouts have changed on some of our pages due the update. thanks Anthony

Thanks for postings. A few customers have responded back that they did not place an order because the check out page keep "timing out". The customer would have to re-enter their information. Also one customer had placed a doubble order because he got the message page timed out and did not think his order went through but…

Filed a case but have not had a call back yet. Case number generated is 782406 Thanks Anthony

Filed a case they said their was an existing case 782406 and it is accepting votes. Received the response below. "Hello Anthony, Thank you for contacting NetSuite Customer Support. At this time, the feature you are requesting is not available within the NetSuite line of application services. We do have an Enhancement…

Thanks, I will be happy to vote can you refresh my memory on how to vote. Thanks Anthony

Cannot save USPS tracking numbers when fulfilling orders. USPS has added 7 numbers to the beginning to their tracking numbers. How can I expand the amount of numbers that Netsuite lets you save only 25 numbers in the fulfillment screen and the new USPS is 30 numbers. The tracking numbers are being cut off due to netsuite…

I logged into my beta account today. I was hoping that the USPS tracking numbers would not be truncated. It appears that they still are. If you do not use the Endicia integration*. For example a USPS tracking number (from Endicia) 420293019101805213907741227472 is truncated to 4202930191018052139077412 as you can imagine…

USPS has changed their tracking numbers length. The new tracking code will have an additional 8 numbers in front of the tracking numbers. Netsuite will not let you put the full numbers into the fulfillment tracking box it truncates it. Anyone know a workaround. With the above mentioned about the new USPS integration, is…

HI Bill, Thanks for the post. Endicia has the leading Numbers on First Class mail also. I call Endicia and they stated that these new number are required to qualify for any discounts and for any electronic shipper, which endicia is. So all of our bar-codes have the leading numbers. We scan each bar-code as the packages are…

www.just4teeth.com Same problem keep getting "An unexpected error has occurred. Please go back and try again" Can some one chime in on this. Thank you, Anthony just4teeth.com

Any one had any luck with using Drop Ship/Special Order items are always in stock. I want my stock status on the web to Disallow back orders but display out-of-stock message – Customers cannot purchase an out-of-stock item. An out-of-stock message appears beside the item in your store and the Add to Shopping Cart link is…

Could Netsuite chime in on this. This is the busiest time of the year and we are not getting all of our emails along with other Netsuite customers. Thanks Anthony

update. We seem to be getting emails correctly as of 7pm tonight Thanks for the help !!

On the phone with both Netsuite and Godaddy a good part of the day. Netsuite told me to call GODADDY No one wants to take blame or dig into this. I just talked with a manager at Godaddy and he is taking a look at some of my emails that did get through. Bounced emails would make it much easier but no one seems to know where…