Thanks guys I'll be on the phone to them NOW. Hopefully they can get this sorted for us :) What did you find?

I agree, everything you pointed out is possible. NetSuite isn't something that anyone can just pick up and immediately know 100% of everything. It takes time to learn the product. And if you don't have time, there are partners who have taken the time as Tom pointed out. I understand that you don't want to give away your…

Ours is back up and working again. Thank goodness. As I was looking into this, it became clear that the whole descriptive URL setup, in NetSuite help is outdated. It currently says that Descriptive URLs are first enabled under Setup Company - Enable Features - Web Presence, and then configured under Set Up Website. I don't…

Same thing here. We are down as well. I have noticed that it is only happening on pages that we have used the URL component with. For example http://corsoscookies.com/gift-baskets (does not work) http://corsocookies.com/s.nl/sc.10/.f (does work) Any ideas on what is up??? NetSuite any word from you --- obviously this is a…

thank you! Great.

Yes. Create your CSS, put it under the site folder in Live Hosting Files. - Go to Setup Web Site Themes - In the addition to head box, put something like: <link rel="stylesheet" type="text/css" href="/site/css/yourcompany.css"> The hard part is figuring out the CSS tag names and where they go so you can tweak accordingly.

If you want to use the lead data from the form, don't forget to include the field "Unsubscribe" and hide that field so they are automatically subscribed. Can someone explain this to me? I have seen this multiple times on the boards. From what I understand the purpose is to ensure that the infamous unsubscribed checkbox on…

Lorne, Can you confirm whether there is a workaround to the role problem? Thanks, Hello Alex, To answer your 2nd question. If you install the bundle and deploy it, you can revert back to normal by navigating to Setup > Web Site > Set up Website > Touch Points, and remove all the touch point entries. For each touch point,…

Frustrated by the lack of communication by NetSuite on this feature that has been promo'd as part of 2012.1 release for the past many months

Found 2 problems: 1. In the shopping cart, it seems that the class="button3 cross-domain" ...which defines the "Proceed to Checkout" button is poorly defined. Can't go to checkout clicking on that button. I installed a customized version and changed cart.txt template so that the class is update to: class="button" ...and…

We use Customer Center Roles to restrict viewing of website categories under the audience tab by role (uncheck display in website, and then select customer center roles, and then only those roles can see the category). Looks like the new version of the login does not connect the login to the role. So whereas the login…

Keep us posted. These are the kinds of things I have been hoping for. Meanwhile, http://www.wpcoffee.com (which is featured on NetSuite homepage) does have a very nice 1-page checkout. However, it looks to my unexpert eyes as being a totally custom checkout page...

Thanks for proactively addressing this, Baruch.

That one is helpful. Thanks. So am I correct in assuming that: (a) the field that you look at to get "Web Store Sales Only" on a report is not available as a field to choose in saved search transactions? But will be in the Summer '07 release? (b) that I do not have anything mis-configured on my lead source setup, and that…

Currently the best way to filter web orders is to search by Lead Source = Web. Baruch, thanks for the reply. However, this does not work. By default on new customers who don't register via a marketing campaign, I don't have anything populated in "Lead Source" for sales orders coming in over the web. How would I fix that?…

PS: Under Set Up Marketing, I have Default Lead Source on Sales Transactions = Most Recent Campaign responded to, which would actually seem to be the selection that would give me the best chance of it showing up as Web...

Managing paid search keywords seems unwieldy for me, even after having paid for Web Analytics. While my dream would be to be able to update/synchronize Yahoo Search and Google adwords from within NetSuite (cost per click and landing page), I'd at very least love a better way of updating existing keywords within NetSuite.…

I second this. We have a few people who have indicated to us that they cannot complete the order, and it is because JavaScript is disabled. I generally think that if someone is savvy enough to disable javascript that they are savvy enough to know when it needs to be re-enabled, but having a warning script would make it…

Has anyone actually implemented the Netsuite Keyword Campaigns successfully? Sounds like more Netsuite marketing fluff with no actual working software, just theory and overpromises. I'd say somewhere in between: PROCESS - you can import adword campaigns based on initial setup in AdWords - once you do, you can do an Excel…

Brian - Regarding the discrepancy between the keyword reports and the campaigns statistics reprot, please let me know the case number of the issue you filed with customer support so we can investigate the problem in more detail. Lina Kessman NetSuite Product Management Team Case# 534197 Keywords / Campaigns - Base Cost…

Well I am glad you are logging the cases for upgrades for Brian. Was there an answer to my original question anywhere? I'll try to help. Do you have "Advanced Web Reports" checked on: Setup | Enable Features | Web Site ?? If you do, I think it's possible your issue may fall under my Case # 533579 / Issue 119492

Brian - Regarding the discrepancy between the keyword reports and the campaigns statistics reprot, please let me know the case number of the issue you filed with customer support so we can investigate the problem in more detail. Lina Kessman NetSuite Product Management Team Case # 533579 Updated: "Issue 119492 Thanks for…

Two questions that would be great if NetSuite could chime in on regarding managing keywords / campaigns: 1. Base Cost: Why can I not direct list edit this? This is something that changes over time, and should be able to be done via direct list editing so I can update quickly. 2. Keyword import: Does the import keyword not…

We have perhaps a similar problem. We have paid for advanced web reporting by the way, and have set up NetSuite campaigns and Google AdWords such that the landing page for each keyword is synchronized. What I have found out is that: Web Presence | Keywords Summary shows a list of keywords entered in search engines that…

Still wondering...

Before 11.5, could we fix the bug whereby the "Description" in the cart pulls from "Sales Description" and not "Store Description". This is clearly wrong, and should be a straightforward bug fix.

NetSuite, what is going on with this? Should be able to use tags in addition to head OR meta tag HTML, no?

What my database engineer told me is that you first have to disable quantity pricing, then you can update the matrix prices via CSV and then enable quantity pricing again. Don't know if it applies to this situation but we did update over 2000 matrix items' prices via CSV import. thanks. edwin ceriwholesale.com If you are…

I think that pricing on matrix items, and with quantity pricing, is proving problematic as far as mass update / importing / suitescript is concerned. I'm hoping that sometime in the near future I'll be able to update prices via SuiteScript.

Do you mean the customer center or the shopping cart section? Mark Speaking of shopping cart section (sorry - don't mean to hijack thread), does anyone know where the right place is to add a Shopzilla/BizRate Javascript that asks if the customer wants to take a survey post checkout?