Ben G Red Ribbon

Will, yes... we had the same issue and got round it with an invoice server script. We set netsuite to aggregate all the time into one-line-per-service-item on invoices, then add a description item to each time invoice that lists the cases with the number of hours for each case. it's not perfect - the script hits the usage…

you can also do this without a script - e.g. on a Job record, use a custom field, type=hyperlink, don't store value, formula =…

are you on v2007? i'm getting an unexpected error importing by CSV - this is now issue 125474. there are apparently several known problems with the csv import mechanism in v2007 which might possibly be related to your xml problems...?

Yes - custom client scripts and /core/media files are not loading - [Error] Failed to load resource: the server responded with a status of 401

We're getting them a lot today - Chrome on both OS X and Windows. On OS X it happens soon after a page finishes loading (customers and projects in edit mode, and home page) and the console shows Google Chrome Helper[95714]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in…

It's not just NetSuite - it's a generic type of Chrome crash and we're seeing it on other sites too. This might help http://www.chromium.org/for-testers/enable-logging

I've logged a case but it appears to be an intermittent or contingent fault, so the more customers who log cases the faster it will get recognised... Ben

i second all that + how about saving a record without actually reloading the whole page? -ben

eric - it's a known problem - https://usergroup.netsuite.com/users/showthread.php?t=13751 try nlapiLookupField('employee','3','firstname')

yes, just checked, still happening var searchresults = nlapiSearchRecord('customrecord23', null, new nlobjSearchFilter('internalid', null, 'anyof', 4, null), null) gives all the records var searchresults = nlapiSearchRecord('customrecord23', null, new nlobjSearchFilter('internalid', null, 'anyof', '4', null), null) gives…

eric - tell them Defect 149331 - SSS > Suitelets > Fourth argument, value1, of nlobjSearchFilter() expects a 'string' instead of an integer evan - i echo eric & others' views - this string/integer problem should never have got through QA*, should not still be an S2 two working days after i reported it, should have been…

yes, both integer & string are working now for me -ben

149331 is now S1 & fix undergoing testing - thanks evan

hi, any news on this? i've got a very similar problem - case 721285 thanks ben

NS Support confirmed that the server was optimising the db after the w/e's upgrade

Dave, i'm seeing symptoms that might have the same cause, since we were upgraded to v2007.1 last friday - pages loading v slowly, particularly where they're pulling db info. for instance customer records taking 10-20s for just the server part (as measured by the popup when you double-click the netsuite logo) - scheduled…

thanks hazel - do you know when a fix will be released?

my blindness... the partner-customer appears at the top of list, plain partners at the bottom

dave, we've got similar issues COnvert estimates to sales orders: Works for admins but not another role. No scripts involved. Issue 126788 Create invoices: Had to disable a script that used nlapiLookupField with an array for field names also look out for server code that touches line items

sig, submit a case asking for your company to be attached to issue X. and if they're not answering cases, call up & hassle them. it's not ideal but it works -ben

the access tab is on the customer record, not the contact one

There may a few ways to "fix" the issue: ...5. mitigate it by teaching users to never have unsaved work on a computer for more than a minute or two: it will crash and you will lose it... anyone who used early versions of MS Office will know this well... NetSuite - you could help by adding more "Save & Edit" options -…

thanks Lina. Note that we really need #3 as well as 2&4 to make it really usable

well, my issue #1 (below) appears to be finally sorted out - 2 months after i reported it in the first beta however the subscriptions feature is still UNUSABLE because of issues 2,3,4 below come on netsuite, this is pathetic. i still can't use my crm system to communicate with my customers

ken, i've got these 2007.0 cases still open 566802 566761 566747 566743 566431 566188 566185 565984 565964 565878 565865 thanks ben

hi lina, thanks for the notes 1. yes, none of the contacts that had 'unsubscribed=no' have been updated since we moved to 2007.0 (we're on the live, not beta, version now). Of the 1423 contacts that currently have 'unsubscribed=no', the only ones (85) that are subscribed to the new categories are contacts we've added since…

Is it not the case that you already have a BETA sandbox to try these tasks out? the current approach is good (beta, phased releases) but could still be improved - QA and betas reveal only the obvious problems, as the state of the first release shows. you need real life usage to flush out many of the bugs i'd like to see…

Thanks Ken - these are the main ones for us Issue: 123837 Unable to make a payment for certain customers --- fix has been pushed back but looks like it's coming on may 10 Issue 124045 : View Customer> Click on email on the Create New navigation bar> Email message pop up --- can't send statements to customers with an email…

thanks ken Issue 124045 - working now issue 124324 - sounds identical to 121779 Enhan 124074 - yes, we're going to use suitescript for now, but it would be much easier to be able to search on records that don't have certain related records. E.g. in another context i'd like a list of leads which shows both leads that have…

Ken - i'm still waiting on a bunch of 2007 issues. pls look under our customer #306733... note that your customer support site seems to record very little info for issues, so it's hard to manage them from this end. plus, your people consistently mis-report our problems in your system, even when i try to dictate what to…