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Comments
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Pls ensure the new functionality allows this: The ability to send mass mail to existing customers that have unsubscribed. This is necessary (and legal) for sending notices to businesses and individuals e.g. of a change in our service pricing to them, or of downtime in the service. This might be achieved by a toggle in the…
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a couple of things that help some of these problems - though this area certainly needs some love from product management... Recording mailers sent & responded to Create the merge from a campaign; set the campaign event to 'execute'; save (the event becomes 'completed' and the stats record the number 'sent'; then click…
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thomas, in the meantime, you could create a suitelet with server code to generate an html page showing tasks laid out as you choose - this works well for us -ben
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i've requested a proper answer to this - "Enhancement 116961 - Activities > Provide the ability to synchronize Activities (Calendar, Events, Contacts, Tasks) directly with an Exchange server." you can improve the scheduled run of intellisync a little by running this script from a scheduled task - it runs intellisync after…
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to delete a recurring event _series_ (rather than a specific _instance_ of the series), open the event by clicking the little brown double-arrow to the right of the event title, then click the delete button you'll see that opening an event this way gives a page title "Event Series" rather than "Event". now your…
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hi sean, any news on this? thanks, ben
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also, is there a reason why you can't use marginal rates on a service item? thanks ben
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(bumping because it's not appearing on the list of new posts)
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hi Sean, here's an example of what i mean by marginal rates on a service item: we sell fixed price support contracts, where the customer pays $x per month per supported machine. For this, we use a 'service item for sale' in netsuite. We offer quantity discounts and it's easier to use marginal rates (first 20 machines at…
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sean, any news on this? it's stopping us from setting our new pricing... thanks ben
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thanks, i spoke to support, the problem was that classes had not been applied to transaction items in the past - i've now added the class field as a transaction column and added server code to put the class on time entries - the commission calc is now picking up the transactions properly
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sounds good to me b
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thanks evan & jmu. on balance i'd be happy with sean's original offer - showing indentation only on the project page or maybe we could have a second 'task title' field that never indents, with the original always indenting? then we can choose which we want in each situation btw, can anyone shed light on a minor related…
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hi sean, that makes sense except for one thing - given that we can't use inline editing in sublists, we've added a link to each project that opens a full list of that project's tasks in another window. This full listing allows inline editing, which is much preferred when doing things like allocating a long list of tasks to…
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For the customer's time, i'm using a custom timezone-offset field on their location record - which we'll have to update manually for daylight savings etc, but that's manageable I can't use client-side stuff because a lot of our cases are raised automatically by monitoring tools via email. I've now added a field to record…
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Thanks Brett - in fact i'm using this in a workflow so i'm trying to stick to SQL and avoid scripts. I've just worked out {TODAY} - SYS_EXTRACT_UTC( LOCALTIMESTAMP ) which appears to return an 'interval day to second' value matching the time diff of the user from GMT.
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this may be a related bug: a custom checkbox field is (since 2007.1) showing the value 'Yes' in a before-submit user-event script when (and only when) the record is being created. In a similar 'edit' situation, the value is 'T' - which is what it used to show in 'create' in 2007.0 ie i have had to change this if…
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thanks evan
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yes, in the "Customer/Job" field which refers to either the company or the Job -ben
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thanks evan. i'll file a case. note that my field also works - the hanging happens only when you try to change the job that the task is attached to rgds ben
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thanks yang
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sorted, thanks
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thanks - that's the problem
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yes, it's a formula field. i'm using a formula that returns eg 83 which displays "83.0%" on a record and "8300.0%" in a listing
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ah, trying {duedate} instead of {enddate} gives the end date in edit mode, but still an error in view mode... :confused:
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mike, did you untick the 'store data' option on the custom field? if you leave this ticked, it sources data only when the record is created
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yep, i may just have to - but [@NS] having access to the customform field in the customer center would be great
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k, there's a panel in the left column called "Customer Centre - Home Links" - the link to SuiteSource is in there - or try https://system.netsuite.com/app/common/custom/custrecordentrylist.nl?rectype=178
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actually there's a deeper problem that hyperlinks won't solve - in the customer centre, a record opens with the preferred form every time, even if it's been saved with a different form: the records here are a custom record. the custom record has 3 forms: A - a form with one field: 'type' B - a form for type = B C - a form…
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i also can't get client or server scripts to change the 'customform' field effectively - when the customer views the record from the custom centre, they always get the preferred form (as set in customer record type > permissions) i'm trying to do this: - from the customer center, a customer creates a new record using Form…