That worked perfectly. Thanks for the quick solution.

Hi I need to build the group like this to control the final printed document - I only want the group item line to print and the group members to be hidden, but the group members on the transaction are not necessarily the exact same members set up on the group's item record. I'm trying to do the opposite ... I want to only…

Thanks Evan! BTW: I have an open case on this issue: 591595.

Hi, thanks for the reply. I determined the internal id of the location by saving a transaction and then looking at the html via the ....&xml=T parameter in the URL. I've also tried other values in addition to the specific string value. I am executing this via a server side User Script on a transaction being passed from the…

Hi, We created a script that sends out invoices and/or quotes each day based on dates. We do 60 day notices, 30 day notices, past due notices, etc. in this manner. We send the transaction Inline and use the message box to place the text message (e.g. Please send signed quote and PO info to ....). It has worked very well…

Thanks for the heads up. Our credit card processing has been a nightmare since upgrading last weekend. We are still trying to dig out of the hole of things not working and this could be one of the missing pieces. BTW: I also tried to find documentation or guidance on new credit card processes/workflow/behaviours and…

Hi, We are also affected by this limitation. I would love to see this solved. -- Brian

I don't understand why they switched from using the Account Number. My experience is that errors occur much more often when someone has to manually type in the entire hierarchy, especially when they are long as in the example above AND case sensitive. Is there any plan to support using Account Numbers again? This seems…

We've also had challenges with Statement sends in the past. I believe the system uses the email address defined in Setup --> Company --> Return Email address. We have also found the statement sent is the "Default" statement form. We have a different statement for our US company vs. our European company so must reset the…

Hi, It's been that way since the time they introduced transactions into the mass update list of supported objects. I reported it at that time and was told it was as designed and would be an enhancement. It takes much of the value away of the mass update functionality if tran columns can't be updated since that is…

We have found the VSOE / Advance Rev Rec module to be very good. One 'issue' is if you sell under multiple currencies. We had to do some customization to make that work, but well worth the effort. The system only support one currency for the VSOE price of an item. Our company does a tremendous number of transactions daily…

I was scouring the user group to see if anyone had a solution to this. I agree, a way to easily produce a price list or Item master as a report would be key to on-going inventory management and customer sales. I was surprised not to see Items as a category in the reporting builder list. Much of this can be done in…

The inline HTML suggestion is great!!! Many thanks. I especially like the ability to convert that button to launch the normal email process that allows for selecting of recipients, message and attachments. One thing that I would love to be able to do is pre-fill in the message and attachment options. Does anyone know how…

From help: Order Management : Customer Transactions : Overdue Balances and Collections : Sending Collection Letters in Bulk ... Note: For e-mail merges, you can opt to generate and attach statements for each customer to illustrate which orders are overdue. On the Bulk Merge - E-mail page, check the Include Statement box on…

Hi, There is no 'out of the box' integration from NS. I would investigate Celigo. Our experience with them has been outstanding. Hope this helps ... Brian Dougherty

One unfortunately problem with a Custom Tab is you can't add the "Quick Date Selector" portlet. This would be a great enhancement since being able to quickly/easily change date ranges for these KPIs is one of the most useful features. Thanks, Brian

Hi, We use download items, but deliver them through a on-premise customer portal and not through the NS download mechanism. We originally planned on using the NS method, but decided against it for various internal reasons. One thing to keep in mind ... as of now download items are not included in any of the detailed Web…

Ha, I thought this thread was going to be about my wish list for e-commerce functionality ... that would be a long post ;) Interested in the topic, so I'll keep an eye on any response you get. -- Brian

Hi, Does your sample item have it's own Item ID? We do a similar thing, but I use a slightly different syntax. I'm not sure how the system could add a different item other than the buyID supplied. ....qty=1&buyid=1996.... Here is the redirect URL we use to add an item:…

That sounds like a great function. I'd also be interested in seeing how you did it. Thanks, Brian

We are using a server side script to evaluate 'originator' = NLWebStore. Based on that value we set several fields that must be set for a user to process a "standard" sales order. One challenge that we are experiencing is Web Order objects are fundamentally different than a Sales Order and default values and Advanced Rev…

I believe that number is autogenerated by the system and cannot be removed. I've not been able to figure out if its related to any other number (internalID) ... I believe its just a number. Unfortunately, the customer is presented with this number which does not relate to the real Sales Order number in the system. It can…

Hi, I noticed that once I installed the new "Last Activity" bundle described in the release notes, it was constantly updating the customer record. This new 'feature' will update the customer record with a date and type of activity that was performed (email, activity, order, etc.) even though the base customer record has…

The solution provided by support may be a 'work around', but if this occurs to a user they will lose ALL of their customization to their different tabs. This would include kpi, scorecard setup, shortcuts, etc.. A better solution is for support to determine what the issue is and resolve it. We should not have to inactivate…

Hi, In v2010.1, getCustomizationID returns the ID's of different customization objects. For instance, it returns the following for a Custom Record: [ string internalId = 2 ] [ string scriptId = customrecord2 ] [ RecordType type = customRecordType ] CustomizationRef customizationRef { string name = License } How would I go…

Hi, You will want to use a formula. - Formula (numeric) - {casedatefield} - {customer.releaseapplicationdate} > 0 Add additional criteria such as CurrentRelease = 8 To get to {customer.releaseapplicationdate} look at the bottom of the case fields and select "Customer..." and then select the custom field that contains the…

I heard they are coming next Monday :D:D:D:D I hope its not a phased rollout. I'm really looking forward to digging into this functionality.

Thank you(Thank you).

That is an oversight and should be logged as an issue. It is due to internal id preference being on, but it should be skipped for that use. Please have supprot log an issue and post the issue # here and I will get it fixed in an upcoming maintenance release. Thanks, -e This is very concerning. We have builit numerous…

[ Never mind. I looked at a similarly named column. These can be marked to Not Show ] These fields are marked to NOT show on my transaction forms, but still do. Is there a way to remove them?