Hi @Wendy_M, Is this happening only on specific shopper or all users? You may try this SuiteAnwers Article: Resolve Error "An Internal Error has occurred" when Logging in through Website | Answer Id: 98737. Kindly let us know the result afterwards. -Charles

Hi @Tom Dalton, You may try this base code and update accordingly: '<style>.listheader { background-color: #FFFFFF; background-image: none; }</style>' This seems to work on my end. Kindly let us know the result afterwards. -Charles

Hi @Tom Dalton, Yes, you can apply styles on the Published Saved Search by creating a "Formula (Text)" field that contains custom CSS. This might be the simplest approach. See the example below: '<style>.listheader { color: blue; }</style>' Actual Result from the Website: You can create your custom design through the use…

Hi @Asher_123, Can you confirm if the "Available without Login" is enabled on your Image attached to the PDF? If no, you may try to tick the box and see if it works. -Charles

Hi @Neo_Suite, Do not be confused about SuiteCommerce and SuiteCommerce My Account website types. SuiteCommerce offers website functionality including the Shopping Pages, Checkout, and My Account. While SuiteCommerce My Account only includes functionality for My Account. The licenses for the two website types are also…

Hi User_9L1BG, The value returned by the Image Field is the File ID store on the File Cabinet. You may need to implement a SuiteScript call through a Service File to get the URL: For SuiteScript 1.0: nlapiLoadFile(<File ID>).getURL(); For SuiteScript 2.x: file.load({ id: <File ID> }).url; I hope this is helpful. Kindly let…

Hi @david.zimmerman, Kindly let us know if you require additional assistance on this concern. Thank you! -Charles

Hi @david.zimmerman, Based on the documentation from the article I've provided, there will only be a downtime on this scenario: Given this information, there must be no downtime on your end when you switch from Manual to Automatic Certificate. We can just select "Switch to Automatic Certificate when Manual Certificate…

Hi @david.zimmerman, Do you recall if you enabled this setting on your Domain record while setting up Manual Certificate? If yes, your SSL Certificate will be set to Automatic Certificate once your Manual Certificate expires. I believe there is no any implications when you migrate to Automatic Certificate since this option…

Hi @JHasselbring, The SuiteCommerce application is divided into three parts (shopping.ssp, checkout.ssp, and my_account.ssp). Based on your example, one of the possible reason that the URL you are seing on the address bar doesn't contain ".ssp" extension is due to the use of a Relative path. We have here SuiteAnswer: Test…

Hi @markival, It seems that this SuiteAnswers: Cache Invalidation in Specific Scenarios | Answer Id: 70020 explains certain situations when to trigger manual Cache Invalidation Request. Also, there are scenarios that don't trigger automatic invalidation based from SuiteAnswers: Automatic Cache Invalidation | Answer Id:…

Hi @MJ NCO, One of the possible reason why you cannot find any internal articles related to GA4 is due to the fact that it is currently not supported in SuiteCommerce/SuiteCommerce Advanced tracked on Enhancement #606462. On the other hand, I tried to look for external reference that may be helpful to use GA4 through GTM:…

Hi @eleran, I was able to replicate your reported issue when using the copy of your HTML Code added on my of my Product Details Page. One of the possible cause of the problem is a conflict on the template rendering. In order to fix the problem, you may use the code below: FITS ON: <p><a…

Hi @eleran, Thank you for posting a thread. I was able to test adding a link on my Item record through the Web Store Description field (Id: storedescription) using this example code: <a href="https://netsuite.com">This is link</a> Visiting the Product Details Page, the link is clickable and working: Can we have a copy of…

Hi @JPerley, Is your Website a SiteBuilder, SuiteCommerce, or SuiteCommerce Advanced? If Yes, we can designate a Customer to a specific Website using the field "Assigned Web Site" on a Customer record: Setting this field means that they can only login on that specific webstore and create orders on that site only. I hope…

Hi @Tom Dalton, I agree to the previous comment by our Guru. Currently, there is no standard functionality for the Email to be modified per Customer on SiteBuilder or SuiteCommerce Advanced. I would suggest to not use that specific functionality but instead implement this idea: * Create custom fields on Customer and Sales…

Hi @PaulFleetwood, Just to clarify the concern, you wanted to know if there is a functionality on SCA for a Contact that can login to different Customer accounts using the identical Email? If yes, I believe we do not have this functionality yet since the Contact record only have one "Company" field. Also, when logging in…

Hi @Durga Rao, It seems that your question pertains to two different scenarios and one of which is already mentioned by Leonard. If you are referring to simply unable to visit your Website on the browser, you have two options to take: 1. Updating the DNS Setup - meaning that your website will be accessible to all users…

Hi @Wendy_M, Kindly let us know if you still need assistance about about this topic. You may also share the approach you did about this concern. We look forward hearing from you. - Charles

Hi @User_FJJCU, Can you check if SuiteCommerce Advanced is visible under Setup > Company > Enable Features > Web Presence tab and can be enabled? If this is nowhere to be found, it is highly possible that your license is already expired. You may further check the details of your license under Setup > Company > View Billing…

Hi @justinmjoh, I was able to see your code from your repository https://github.com/seippolf/CCTDropdown and I noticed that this is the part of the code I believe that needs to be updated in order to fix the issue: UABookStores.CCTDropdown.Dropdown.View.js From: , install: function (settings, context_data) {…

Hi @JPrice, Here are the exact file paths on the SCA (Dev SSP): Categories.Model.ts: SuiteCommerce Advanced\SC_20.2_Live\Commons\Categories\JavaScript\Categories.Model.ts Facets.CategoryCell.View.ts: SuiteCommerce Advanced\SC_20.2_Live\Commons\Facets\JavaScript\Facets.CategoryCell.View.ts

Hi @JPrice, yes this is compatible with SuiteCommerce Base Theme and SuiteCommerce Advanced version 2020.2, that are the exact versions I used on test implementation. Just a reminder, that idea is not the "full" implementation but "almost" (80%) since you are still required to create a Service File to have SuiteScript call…

Hi @Wendy_M, Thank you for creating a thread. For your question if there is a way to clear the Shopper's Cart through the NetSuite UI, I believe this is not possible and an existing Enhancement was created for this. Even through the use of SuiteScript, this won't work since Cart Contents on Customer record is a static…

Hi @JPrice, Just to clear your concern, you wanted to display the values of your Commerce Category custom Field (Subcategory HTML) to your custom Themes (facets_category_cell.tpl)? Currently, we do not have the standard way of implementing it except through customization. The Commerce Category custom Fields are not exposed…