Thanks for the reply Dominic. I just figured it out. While looking at the Related Items sublist on an Item Record, I noticed the related Inventory Item had an Online and Base Price listed, but the Related Non-Inventory Item did not. I entered a Base Price of 0.00 for the Non-Inventory Item, and now it displays as a Related…

Dominic, I appreciate the feedback. The Item Drilldown defaults to a quantity of 1, but we didn't do that on the List Pages because of the "Add All Selected" (Add multiple items at once) functionality. The options were to have all items default to 1, where customers would need to uncheck everything they didn't want before…

Thank you, David! You were correct, it was a redirect issue.

I have been notified that this is caused by Defect #417400

Our Saved Search results appear to be fixed, but our web store and scripting issues have not been fixed as expected.

Is it expected that resolving this defect will fix the issues with the multiple product lines mentioned in the earlier post, i.e. UI, Scripting, Web, etc.?

I followed up on my original case to see if there are any updates, and got this reply: We are expecting to provide an eFix by 10/06. Dev are currently testing out the fix so that it is stable and wouldn't break any other functionality.

We have also been experiencing this for over a month now on one account. Today, our other account stopped updating after Tag changes. I have a thread about it on here somewhere and was going to update it when I found this thread. The workaround is that I have to manually update up to 5 templates, as well as our Theme, and…

Any updates on the defect?

The issue was fixed for both of our accounts last week, but has come back on one of our accounts. I have reopened our case.

Update: Defect 402296

Both of our accounts are experiencing it again as well.

The websites for both of our accounts are alternating between very slow to load and completely unresponsive.

Both of our accounts are in North Carolina, and both are experiencing the issue.

Thank you for the help! Will this work with the form's redirect page in the iframe? Regarding the cross domain linking, the form redirect page is an html file in the File Cabinet. Which URL(s) would I use in the cross domain tracking code as the secondary domain. There are five URL's for the file.…

We too are having issues with users not providing first and last names, as well as Company Name, which we want to be mandatory. While I'm thinking about it, pricing on our site is password protected. We qualify leads and only provide passwords to those we deem qualified to buy from us. We would also like to remove the…

I just thought of a possible workaround, and it works! The only remaining place on our site to access this default registration form was if a customer entered incorrect login info. The login screen would display again with an error message that states "Incorrect email or password. Please correct your email and password, or…

After filing a case, I was given Defect #-354765. A worst case example of this would be: 1. We create an item with an incorrect base price of $9.99. 2. A customer adds the item to their cart at $9.99 but doesn't submit the order. 3. We catch the mistake and enter the correct price of $99.99. 4. The customer comes back to…

Karl, We have a SuiteBuilder website. I just sent you a PM with login info for our site.

Running into the same problem. I totally agree about an option to calculate shipping after promo code is applied, if they are concerned with it affecting other customers. Then everyone is happy. I can't imagine it being terribly difficult or time consuming to implement this. I can also vouch for the customer…

I had thought about that, but then we would be asking the customer to enter two pieces of data to be able to use a gift certificate, a gift certificate code and a promo code. I just don't think that is an acceptable solution for several reasons. It's more hassle for the customer, the margin of error increases, it creates…

We also have a couple of features on our site that we call Easy Order and Quick Entry. Quick Entry is at the top of the shopping cart where customers can enter a part number and order quantity to add items directly to their cart. The Easy Order feature is its own page where customers can copy and paste (or type) a list of…

When we run sales on items, we lower the Base Price, which becomes the Sale Price. We use a custom field called Regular Price to display as the Base Price. The customer sees both prices, the Base Price (Regular Price custom field) and the Sale Price (Base Price field), so they can see how much of a discount they are…

We've been experiencing some intermittent errors this morning in the admin area and on the web store. This is with two different Netsuite accounts I oversee. I tried to open and edit a Saved Search and received an error saying it was not available. Once I clicked the "Back" button and tried again, it opened up as usual. On…

I have filed cases on both accounts, as we are seeing the same kinds of errors on both. If you get an error again and cannot proceed, try logging out and then back in. That has been our work around.

Our experience in the past, as well as a few minutes ago, has been that regardless of which email box is checked in the Digital Delivery Emails tab, either the recipient gets both emails or no emails. We want the recipient to only get the email with the code, but have not been able to set it so that they only get the…

> Are you using Google checkout? No Some bit of adwords code is in all four fields in the Analytics tab. See... https://system.netsuite.com/help/helpcenter/en_US/Output/Help/WebSite/SiteBuilder/Reports_WorkingWithGoogleAnalytics.html#N3364461260-0 Is there Adwords code included in the Analytics code? I thought that Help…

UPDATE: Netsuite Support pointed me to this page in SuiteAnswers: https://netsuite.custhelp.com/app/answers/detail/a_id/22400/kw/Add%20the%20Conversion%20Tracking%20code%20snippet%20for%20Google%20AdWords%20in%20NetSuite. I'm still curious about the questions in my last post regarding the Analytics fields in Website Set Up.

It works now. It was entered at "set-up->web site->set up web site: Analytics/ Order Tracking Script HTML ". Farrago, Are you saying that you entered the Adwords tracking code in the "Order Tracking Script HTML" field on the Analytics tab in Web Site Setup, or it was there and is not now? Are you also using Google…

We've been using SearchSpring for about two years now. When it works, the functionality is great. Standard NetSuite navigation and search doesn't even compare. The downside is that NetSuite only pushes out the data feeds once a day, which means that item changes don't display real time. They display after the next data…