ChrisH Red Ribbon

My point is that it seems to be common practice for NetSuite to produce 1/2 complete add-ons, charge you a fortune for them and then tell you they don't work and to wait for an enhancement. We paid for this and we get no setup or install assistance. Then left with forums and freelancers to try figure it out. Sorry to rant…

Hello Ivy, The outsourced manufacturing feature is a great idea but has 1 serious limitation that makes it entirely useless. There is no way to add a per-order "Setup Fee" or any other items or services to the PO. You can only add assemblies. I need to have Purchase Orders produces with a per-order setup fee, per-order…

Is there a way to specify a location on the component line items? I don't see it and it is not available under customize forms

What is the outsourced production work order process? Is there a tutorial on this or is this an add-on module that I need to purchase?

I need that field to be manditory.

Yes, I have tried the following but cannot get it to trigger.

Hello Joy, Thank you and I don't mean to be disagreeable but the stock answer always seems to be "it's an enhancement". The data is all right there in NetSuite, it is just not available to add to a saved search. This is not a complicated request. There has to be a way around this, it is not an uncommon requirement. We need…

Thank you. This solution worked

Actually never mind. I was able to get it to work. Thank you

No, the formulas do not work. I just get "-5" for everything. I have tried replacing Location #1 and Location#2 with the names of the locations and the internal IDs. It does not work.

Thank you. This is a little closer but I would like to add the Available Inventory from Location 1 & 2 and then subtract 5 Would something like this work CASE WHEN {inventorylocation} = 'Location # 1' OR {inventorylocation} = 'Location # 2' THEN {locationquantityavailable-5} ELSE 0 END

Thanks Michelle, Thank you but this is confusing. So NetSuite has the option under the custom transaction form to select a default email template but from what I can tell in your answers, this is not actually used. I don't understand why this option is there if it does not do anything ? Please can you explain how it is…

What may work is if we can add the Status "Pending Fulfillment" to the criteria. Our orders all go to Pending Approval first. If I click the "Approve" button, then it can send the email automatically. However, if it has already sent an email, I do not want it to send a 2nd or 3rd, each time I save. How would I do this ?

No, this does not help. This will automatically send an email when I save the sales order, whether I am ready to send it or not. This is not what I want, I simply want the email form to default to the correct template for sales orders, so I can avoid a bunch of extra clicks.

Any thoughts?

So If I try this... I get no results. If I try create a commisonable item search like this I get no results If I create a simple item search for a class like this I do get the correct results However, I cannot use that to filter commissions by line item. It appears that there is a bug in the commissions that will not allow…

But I do not want commission paid on ALL Assembly items, only Assembly Items in the Class "MBG".

thank you, this is very helpful.

33629 is the ship to address. I think I have solved part of the problem. It looks like the tax code percentages in NetSuite are incorrect, that is why the cash sale or invoice is changing. We are using FarApp NetSuite Connector to bring in the sale from Shopify, so that is why the Sales Order is correct However, I still…

Thank you

Thank you. I appreciate the help. I was able to find a developer to script a solution that looks at the "Reply-To" address uses that for connecting to the customer record. It seems to work very well.

This was a very big help and did answer my questions. Thank you

PS. the address that starts with cases.xxx does seem to work but we need the plugin to work

wow, ok. I am going to try work through this. Thank you for your help

Thanks. This seems like it would be a very common issue. Is there no existing customer script that others would be using ?

Any updates on this ?

Well that’s extremely unhelpful. we never seem to get an answer to any NetSuite questions. It’s always either an “enhancement” or “call a developer”

Also NO, in the headers the From and Reply To are not the same. The From is info@formbuilder.hulkapps.com and the Reply-To is chris@xxxx.xxx It is confusing because the portion between the quotes is also the Reply-To name but that is the senders name, not email.

Hello Michelle, No, sorry but you not understanding correctly. This is the process : On our website using Shopify, there is a contact form (see https://engelcoolers.com/pages/contact-engel) - This form is created with Shopify, not NetSuite. When this form is completed by the customer it sends an email with the completed…

Please let me know if there is any way around this. This makes the entire case management of NetSuite useless.