Clarisa De Torres-Oracle Blue Diamond

Thank you for providing insights, @Tigran Shahnazaryan! 😊 Hi @Pallavi1903, have you checked Tigran's comment above? In addition, you can also check out this SuiteAnswers article: 81450 SuiteScript > Mass Delete > Revenue Process Records. Hope this helps! :)

Hi @User_7MHNG, thank you for providing additional information. Per checking, it is currently an Enhancement to add an option for users to enter Rebate Discounts and treat them as reductions in the Total Open Amount. This is logged under #324783 Rebate discount application in Customer Payment aside from term discount…

Hi @Kedalene, per my understanding, you wanted the comparative period to have the same selected months in 2025 "Jan-Feb" with last year. Per checking, the ability to set a column to automatically follow the custom date range entered on the Amount column is currently not supported by NetSuite. There is currently an…

Hi @Kedalene, based on the screenshots provided, it seems that the reason why there's Multiple Rates defined on the same Effective Dates for same Currency is due to manual update by a user. Per further checking, I looked for existing enhancements for your concern but there is currently none. Should you want this to be made…

Hi @User_7MHNG, for clarification - what do you mean by 'posting cash' and 'customer sending payments.'? Could you explain these processes in more detail and describe the types of transactions involved? Are journal entries utilized for these activities? If possible, I'd appreciate examples or screenshots of these…

Hi @Kedalene, per checking, this type of error usually happens because of the browser and not the NetSuite UI. As mentioned in the SuiteAnswers article, you have the option to use another browser instead to resolve the issue. Hope this helps! :)

Thank you for your insights, @Chelsea Jacobs ! 😊 Hi @Kedalene, were you able to check Chelsea's suggestion above? :)

Hi @Kedalene, for clarification, are you referring to multiple exchange rates for the same currency pair (e.g., USD to CAD) provided by the same source on a single date? Typically, exchange rates for a given pair are updated once daily by the currency provider at a scheduled time, unless manually adjusted by a user. Can…

Thank you for sharing your insights, @Tafara and @Chelsea Jacobs! 😊 Hi @KNason76, were you able to see the comments above? As mentioned by Tafara, you can add Criteria on the Saved Search then enable the send email alerts for this saved search to trigger email alerts to be sent when new records are created for this search.…

Hi @Kedalene, per checking, the ability to have the system notes in the currency exchange rate and pull the creation date is currently a system limitation, however, we do have an enhancement filed to address your concern under #95439 Transaction > Audit Trail: Ability to audit the Exchange rate changes finding out exchange…

Hi @User_RDLRY, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Siva Padidam, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @User_P2WL6, can you try to click the Customize button at the lower left corner of the report and check the Edit Layout page? In each financial row here you can filter and add criteria on which ones you only want to include: You can try to customize the report on your end and add Criteria so the only ones highlighted…

Hi @User_P2WL6, for clarification, is the report created from scratch or did you use a standard report then customized it? Can you let us know from which report did you base it? Kindly provide sample screenshots, actual vs expected results for reference. Please cover any confidential information. Thank you!

Hi @User_K51C7, based on the screenshots provided, this means that the Accounting Period July 2024 is already closed for the Primary Accounting Book. You can re-open this by filtering the Accounting Book field on the Manage Accounting Periods page: Select Primary Accounting Book then select the period/s you want to…

Hello @Febin Antony, were you able to check the comment above? :)

Hi @Mel H, were you able to check Patrick's comment above? Kindly provide more details so we could assist you further :)

Hi @User_MPFSQ, I understand that you want to know why Name field from the Journal Entries is not showing in the Income Statement Detail report and how can you expose this field. To answer your question, it is blank because the Name column in the report is for the Main Line of the transaction (meaning it pertains to the…

Hi @User_1C3A2, for clarification, can you specify which type of report are you referring to? Kindly provide sample screenshot for reference and better understanding. Please cover any confidential information. Thank you!

Hi @Eklon Eleuterio, Could you kindly provide the reference, defect details, and case number that the Support Team shared with you? When the Support Team identifies an issue as a defect, they typically investigate the root cause of the 'non-numeric character' error from their backend systems. Basic troubleshooting has…

Thank you for sharing your insights, @Divya Unnikrishnan ! 😊 Hi User_FL4CK, were you able to check the comment above? :)

Hello @User_CY3MP, were you able to check Patrick's comment above? Let us know should you need further assistance :)

Hi @Kristi Kauponen, I did further check and consulted internally as well regarding your concern, however, it seems that this is currently not possible in the system. I looked for existing enhancements for this one but there is currently none. Should you want this to be made possible in the future, you can request for a…

You're welcome, @brocha! Glad to be of help 😊

Hi @Kellyann, were you able to check the comment above? :)

Hi @User_FL4CK, were you able to check the comment above? :)

Hi @Elina Kourouzidou were you able to check the comment above? Let us know if you need further assistance. Thank you!

Hi @User_P2WL6, were you able to check the comment above? Let us know if you need further assistance. Thank you!

Hi @Kristi Kauponen, for clarification, by "top of the page" do you mean above the menu bar? You'd like to show the Subsidiary name of what is selected from the Subsidiary Navigator above the menu bar? Can you try to provide screenshot for reference? Kindly cover any confidential information. Thank you!

Hi @CESARHR, were you able to check the comment above? :)