Clarisa De Torres-Oracle Blue Diamond

Hi @Benjamin Paul - USA, your concern can be addressed by creating an Advanced Intercompany Journal Entry. Detailed explanation regarding this and example can be found on the following SuiteAnswer articles: 63030 Making Advanced Intercompany Journal Entries 7757 Example of Intercompany Journal Entries Elimination journal…

Sure no problem @Ivy Embalzado! You can raise it by navigating and clicking Support tab > Go to SuiteAnswers. Then on the SuiteAnswers page, click Contact Support: You will find "Online Support" banner on the right side of the page. From there, choose Create Support Case Let me know if you were able to create a case…

Hi @Ivy Embalzado, thank you for providing details. Since the basic troubleshooting didn't work, we recommend that you file a support case for this, as they have the necessary tools to investigate your concern further. They can also check this with the provisioning team regarding the license. Apologies for the limited…

HI @Vernita per testing, as long as the debit and credit by subsidiary are balanced, it shouldn't throw any errors when importing. Here's another example of transactions imported successfully: Test 1 Test 2 The Canada Subsidiary - DB has a total of 150 debit and credit while the US Subsidiary - DB has a total of 200. Debit…

Hi @Ivy Embalzado, can you try the steps below for troubleshooting purpose: Navigate to Setup > License Client > Manual License Request Keep the page open for about 3 minutes. The page status will not change. Exit the page. Uninstall and re-install the bundle Let me know if this works :)

Hi @Ivy Embalzado, I will be creating a separate thread for your concern as it's advisable to focus on one main concern per question. This practice not only helps us provide more targeted and effective solutions, but it also makes it easier for other members to find relevant information in the future. Thank you!

You're welcome, @User_Q3A12! Glad to be of help 😊

Hi @Mel H, do you mean the zip code is not auto populating in the address field of the invoice? Can you share a sample screenshot of what's happening for reference? Kindly cover any confidential information. Thank you!

Hi @User_BD08X, regarding your second question on how the primary subsidiary can be changed on the vendor or customer, per checking, once a transaction has posted for the entity, user is not able to change the subsidiary selected on the entity record. This is documented under SuiteAnswers article 86123 Change Primary…

Hi @Vernita, the first and last lines with Due To/From field filled are the ones with eliminate box checked. A possible reason for this error is when Debits and credits are not balanced within each subsidiary. When this happens, user will keep receiving errors when importing the transaction. Therefore, to post an…

Hi @User_EPWHS, were you able to check the comment above? :)

Hi @User_Q3A12, per checking, this seems related to insufficient error given to the custom role. You can try checking this article for reference: NetSuite Admin Tip | Transaction Line Distribution SuiteApp: Identifying and Resolving Cause of Error Let me know if this works. Thank you! :)

Hi @Vernita, I tried replicating this on our end but I'm unable to reproduce the same error. Here's the sample csv file with result in the UI: Successful import: Hope this helps! :)

Hi @Mathias_Netsuite, were you able to check the comment above? Let us know if you still need assistance on this :)

Hi @HWCA-Treasurer, were you able to check the comment above? Let us know if you still need assistance on this :)

Hi @User_J26ZS, were you able to check the comment above? :)

Hello @User_TGTNW, can you provide the navigation path on how did you create this "Sub-Job" record? :)

Hi @User_J26ZS, there are different ways to record discount on Sales Order. You can add it as a line item or transaction discount. For more information, check out: SAID 28178 Discount Items. As a result, the entire discount will be applied either to the line item or the transaction as a whole. It doesn't appear possible to…

Hi @HWCA-Treasurer, as Angela mentioned above, can you please share more information eg. screenshots about your concern? Kindly cover any confidential information. Thank you!

Hello, everyone! Feel free to participate in the discussion and share your valuable insights. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @User_J26ZS, were you able to check the comment above? Kindly provide more information so we can check on our end. Thank you! 😊

Hi @Vishnu M, were you able to check the comment above? Kindly provide more information so we can check on our end. Thank you! 😊

Hi @Mathias_Netsuite, do you mean tax type is completely gone from your end? Can you expand more how the SuiteTax functionality is not working anymore? Is this applicable to all your transactions? If it is affecting multiple transactions and something is suddenly not working after upgrade without any recent changes from…

Hi @Vernita, are you trying to import intercompany journal entry or are you manually creating one via the UI? do you get this when trying to save the transaction? Can you try to share all the lines included in the entry? :)

Hello, everyone! Feel free to participate in the discussion and share your valuable insights. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @User_J26ZS, could you explain further how and where you're recording this discount? Are you looking to customize the invoice form to reflect the recorded discount? Looking forward to your response :)

Hi @Vishnu M, could you tell us more about your concern? What type of report and nexus are you working with? Is there a specific error message you're encountering?

Hi @User_9VVSQ, were you able to check the comment above? :)