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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Kindly confirm if issuing a Customer Refund is feasible on your end. You can check SuiteAnswer 9152 for your reference. I hope this helps. Thank you! ?
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Hello @Greg Ebel, Good day! ? Understand that Customers sometimes pays an amount over what the agreed amount should be. Here are some of the available options in addressing overpayments: Refund the open balance. (SuiteAnswer 9152) Create a credit memo for this, which can eventually be applied to future invoices billed…
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Hello @jb123, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @User_6CZJG, Good day! ? I consulted this on my end and what we can suggest is to create three Saved Searches and build macro in Excel. You can also reach out to your Account Manager for a possible engagement with our Advanced Customer Support or Professional Services team to further check if this is possible using…
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Thank you for checking this, Ari. Kindly scroll down more. Joint fields such as Paying Transaction Fields... are located at the bottom part of the drop-drown. ?
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Thank you for the update. @Jovan. ❤ Now that you provided a new screenshot, I just realized that I overlooked the field you used on the first screenshot you sent. You initially used Applied To Transaction Fields... Date Closed, hence, it displayed blank. The right one is Applying Transaction Fields.. Date Closed, which is…
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Hello @SanjeevV, Upon checking, the ability to edit the unit in item record is currently unavailable. It is logged as Enhancement 79677 Units of measure>Allow unit type on items, and units and base unit within a unit type, to be edited. Hoping for your understanding on this matter. You can also vote for the said…
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Hello @Janis001, I would just like to further clarify your concern. Do you want a Report that will show your Customers and the Items they ordered? You can send screenshots for better explanation and visualization. Kindly cover confidential information. Thank you! ?
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Hello @User_1CGRH, Welcome to NetSuite Support Community! ? Thank you for creating this thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @User_C6XDE, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @Janis001, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Thank you @JohnCirocco for sharing your insights on this. ❤ Hello @Ari Heitner, kindly check the Saved Search that John provided. I hope this will work on your end as well. Thanks! ?
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Hello @Buckeye1497, Good day! ? As per my understanding, on your Customer Saved Search result, you want to list the Customer's Sales Team Members and their Roles in a single line. Under the Results tab, kindly try adding the following fields: Field: Formula (Text) | Summary Type: Minimum | Formula:…
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Hello @Maurice Shallow, I consulted this concern on my end and I was advised that it is up to your discussion internally on how to process your amendments. But of course, our Payroll team only has the visibility on those done through them. To other users, feel free to share your own process that might help Maurice. Thank…
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Hello @Ari Heitner, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @Benjamin Paul - USA, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @User_JPGF7, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @Maurice Shallow, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Greetings, @Gustavo Morles. ? I received your reply on email. And, yes, our Produce Team check these Enhancements and review them to be part of NetSuite's future releases. However, I cannot provide exact date on when this Enhancement will be implemented. Hoping for your understanding. Thanks! ?
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Hello @Greg Ebel, Good day! ? What I can suggest is to confirm on your end if the Can be Fulfilled/Received preference on the Service Item can be enabled. As the Invoice in Advance of Fulfillment accounting preference is disabled on your end, if the Can be Fulfilled/Received preference on the Service Item is marked, then,…
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Greetings, @Jovan. ? I run more tests for this concern, but I'm still unable to reproduce the reported behavior. To further check, can you provide me the following? Screenshot of a sample Sales Order (Open a Sales Order that was displayed on the result of the Saved Search you're working on) Screenshot of a sample Invoice…
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Hello @User_6YI1X, Good day! ? Please be guided that I am still checking this reported behavior. I'll update you as soon as I have more information regarding this concern. Thank you! ?
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Hello @Eric Cooper, I am glad that it is now working on your end. Enjoy the rest of the day. Thank you! ?
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Hello @Carissa, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Hello @Eric Cooper, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?
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Thank you again @Ivy Lopez-Oracle for sharing your insights on this thread. ❤ Hello, @Julien Mi Electronics, let us know if the above worked on your end. Thank you! ?
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Thank you @Ivy Lopez-Oracle for sharing your insights on this thread. ❤ Hello, @Julien Mi Electronics, let us know if the above worked on your end. Thank you! ?
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Hello @Ammar, Good day! ? I would just like to follow up on this. Thank you! ?
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Hello @Gustavo Morles, As per my understanding, you want Bill Credit to be applied to a Credit Card Refund. Upon checking, this currently a limitation and logged under Enhancement 100130 Vendor Refunds > Please create a process that handles vendor refunds, whether by check or credit card. Hoping for your understanding on…
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Hello @User_F5KU8, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?