Gary Robbins Red Ribbon

Thank you for the reply, Clarisa. This is something that would make everyone's NetSuite experience much better. Gary

Hi Niks, thank you for the information, but it is not related to my question. Will your answer keep other Gurus from answering my question because they see it has already been answered? Gary

Hi Katerina: That worked perfect! You always have an answer for me! You are awesome. Gary

Thank you Katerina: I will try the search to find the transactions. It is good to know there are enhancement requests out there to fix this serious problem of not documenting a transaction. I appreciate all of your ideas and help. You are a Guru! Gary

Hi Katerina: We are not paying the invocie with a Credit memo. The payments are being entered into the A/R by both Journal Entries and are also the remainder of unapplied payments. The credit is then matched up with an Invoice of an equal amount and then Save is clicked. This match has a zero payment amount since the…

Hi Katerina: Unfortunately the solution still does not show the offsetting Accept Customer Payments. I am convinced that NetSuite just sends these transactions into the Black Hole of Accounting. This seems to be a major weakness in NetSuite, to not record and document a transaction of this type. I imagine there is an…

Thank you for the suggestion https://community.oracle.com/netsuite/profile/Katerina%20Winklerova-Oracle . But the A/R Payment History by Payment report does not show a transaction in the Accept Customer Payments where an Invoice and Credit equal each other and you choose them both at the same time and click Save. It seems…

Hi Katerina: I do not believe there is a Credit Memo number. About 50 Credits (Payments) are applied to the A/R Account through one Deposit each week by our company. Is it possible to do a search on a transaction that contains a specific amount on any date? The Payment amount I am searching containes the Credit amount…

Thank you for you Elychelle Gulen-Oracle. Your answer was a huge help! Gary

Thank you for your help Michelle! Your answer worked perfectly and was just want I was looking. Gary

Hi Katerina: Those are all good ideas and I will try them. Gary

Good Morning Emil: Thank you for taking the time to repsond to my question. Your solution sounds like it could work, but how do I create a Customer Payment tagging both the Journals if there is no Customer Number for the transaction? Can you give me an example of the menu steps and the transaction debits and credit to…

Thank you very much for the response Katerina. Unfortunately, in this case, there was not no Customer number entered in the Journal Entries, so I can't find a way to use the notmal Offset Journal Entries solution found in NetSuite answers 89629. The Journal Entries that need to be offset are found at the beginning of the…

Katerina: You are indeed a NetSuite Guru ! Gary

Katerina: Your answer worked perfectly. You are saving me a lot of extra searching. Thank you for your help! Gary

Good Day Katerina, Thank you so much for your reply. In answer to your questions, here is a screen shot of my Home -> Set Preferences -> General tab): Which browser are you using? I am using Google Chrome as my browswer. When you change the number to less than 100 as per your original setting, is it reflecting? When I…