As I understand it, if groups were allowed to be listed on the webstore, and a group item was selected to be added to a cart, instead of seeing the single group item (as you would a kit) you would see separate listings for each of the member items. If you wanted to add a discount to the group (versus buying each piece…

I'm wondering if anyone has a solution for an issue that I have. I need to have several listings for what is essentially the same product - Listing differences are due to the usage. I'm not sure if I completely understand your need, but sometimes we use a kit item to display a unique item with a different item name and…

NS has this functionality and I believe it is standard with the e-commerce edition. We've been using NS for a long time, well before this new edition, and can't get this functionality without an upgrade. So instead, we've been using a third-party system that has all the functionality you want, and is affordable-…

Bill - great stuff! I'll make sure our web guy is doing something like this. How long does it take before the changes you make in NS appear in the search results? I'm not saying "until you see improved rankings", just how long until the page titles (as an example) will display differently?

I think another way to state this would be to have a kit whose members include at least one parent of a matrix item. When a sales person (or customer if ordering online) selects the kit, they would be forced to choose the options for each member of the kit that is a matrix item. This is probably a difficult task for NS to…

Okay I see. Yeah definately not 2 different SKUs, that means seperate inventory for the same item.. Yuk! You wouldn't have to maintain separate inventory- the second item could be a kit with its only member being the original item.

Sion, thanks for the explanation. It would be nice if these same options were available at the time the estimate is first created. But for now we can follow the procedure of first saving the estimate (without emailing it) and then opening it up and adding the bcc email address, and resaving it.

The RMA was issued from the "Cash Sale". After receiving the item(s), I click on the Refund button, and I am taken to the "Cash Refund" form. I do not see an option for issuing a Credit Memo. Does this mean I have something set up wrong? I am currently using my Administrator role so I should have full access to everything.

You may want to wait a while longer though, it's not totally bug-free just yet :( We are just about to enable Google Checkout. What "bugs" and how often? Thanks.

We would like to be able to "uncancel" a cancelled order. Has anything changed in this regard since 2008?

Has anyone been able to successfully integrate Amazon Pay into their SCA site, whether through Solupay or some other solution? Also, has NS considered integrating Amazon Pay to make it as easy to implement as Checkout with Paypal?

How many people are making money by NS e-commerce now? We are using NS a few months, We are not making money by NS now. but today we found a "Enhancement 118154 : Customize Check Out Page" which is: - Webstore>ability to enter promotion code before entering credit card information. We notice NS check out steps are:…

I also agree on this matter. One of the things we had problems with when we started with NetSuite is the unnecessary shipping options it provides our customers with. If im shpping within the UK, why would i want to see international options? I wouldnt, i would only want to see these when im actually shipping…

YES, I just noticed it as well. Our case number is 734983.

you may vote for this enhancement but the fact of the matter is until the contract is over, this cannot be released, but Netsuite already attempted to pursue this with UPS Thank you for this clarification. Can you tell us when this contract is over? I'm sure UPS had their reasons at the time NS first built the integration,…

Just went to implement USPS integration and discovered that there is only an option for USPS/FedEx simultaneous integration, i.e. there is no option for USPS/UPS. So if your primary shipper is UPS, the new USPS integration feature is a bust.

Thats crazy. Have you filed a case? It is my understanding that not offering USPS/UPS as an option is by design, so opening a case won't help. My guess is that it has something to do with the same reason UPS won't allow NS to allow both UPS and FedEx simultaneous integration. If this is the case, UPS should consider…

Jane, do you mind sharing what setting you adjusted? We might have a similar problem.

This limitation doesn't just apply to web stores on the same NetSuite account. If you add items to a NetSuite cart and then go directly to a cart of another NetSuite web store, the items will follow you (even if the same items aren't offered in both stores). Are you sure about this? We have one NS account and use…

I continue to look into 3rd party options- powerreviews recently launched an "express" version (in November I think). www.powerreviewsexpress.com. They've emailed me a couple of NS accounts that have implemented it. I'm checking them out now. I believe they offer a 30-day trial.

Yes! We implemented the power reviews express program and highly recommend it. www.htd.com

Thanks, Brian! It looks great on your site. Were there any particular tricks or obstacles to making it work with NetSuite? Only some minor issues with getting it to work perfectly inside our tabs. If you move forward and need some assistance, I'd be happy to put you in contact with our website designer. He can give you the…

Not sure if this is the same problem, but I think it is at least related. We were down for that same time that NS acknowledged (around 1:45 - 2:30 Central time). After the site came back up, we noticed some categories still not displaying at all and others were displaying info from other categories. We were able to fix all…

I just disabled paypal express until this issue is resolved. Upon closer scrutiny, we have had a minor drop in carts converting to checkouts since adding it.

Nana, there is a similar post here: https://usergroup.netsuite.com/users/showthread.php?t=7771 So far no definitive answer from NS. It appears to me that for some reason the checkout is treating the customer as a company even though, in our case, we don't display the company name field or have it marked as a mandatory…

Is there a way that Netsuite can put the word "OR" in between the PROCEED TO CHECKOUT and CHECK OUT WITH PAYPAL buttons in the shopping cart page? Right now they are very close together and we don't want our clients to think that PayPal is the only way to checkout. By putting the word "OR" below the Netsuite checkout…

quick update: we received notice last week that a fix has been tested and that it is scheduled to be released as part of 2008.1 (which we are slotted to get the first week in April). I'll post again then to confirm.

Can you post some steps here for us to reproduce with? Namely, the URLs of your two sites, and the text your searched for. If you go to our primary website www.htd.com and type in the word "groov" (intentionally no "e") into our search field, no items should show up because all of the "groov" items are ONLY set up to…

Is this what you want: Under Setup > Web sites > select web site - uncheck the "Show Uncategorized Items" if you do not want items to show up in that site unless they are specifically assigned for that site. We already had that box unchecked.

Is there any update to this issue? We occassionally (a few times a week) get this same error. I'm pretty certain that in most of those cases the credit card used is a domestic card and we have no problem processing their card when entering their order through the NS interface.