In case no one else has posted a case about this, I created one: 639231. There is a similar thread here: https://usergroup.netsuite.com/users/showthread.php?p=45208

We have seen the same thing since v2007.0 (or at least shortly thereafter). I asked my account manager about it and the response was that it must be from items and/or category pages that we have deleted but that still have links (within our site or otherwise) pointing to them. A) we don't delete these pages, just make them…

For the items that I want to temporarily "disappear" from the website while they are out of stock, I don't care about SEO. The category page on which they are displayed (or not) will not disappear, but the item drill down URL will in effect go "on" and "off". To be more specific, from time to time, we convert A-Stock items…

Regarding the coupons, we, too, feel it a flaw in the shopping cart to force the customer to log in, enter personal data, etc. etc. etc. before getting to the point where they can enter the coupon and see the actual price. I sat and watched my marketing guys fumble their way through the checkout process. Even though one of…

. . . although I'm not really sure who blingmaster-old.svale.netledger.com is? A LONG TIME AGO Netsuite was known as NetLedger. netledger.com is still being forwarded to netsuite.com. Can someone at NetSuite please explain what is going on? Our customers with yahoo email addresses are not getting updates and case responses.

This same problem- with Yahoo email addresses- was just brought to my attention today, but we have apparently been experiencing the issue since Oct 27. It appears that not all yahoo email addresses are bouncing but a significant number definitely are. The bounce-back emails look exactly like what Bill C. just posted. I'll…

Checking the status of defect 234506, it appears the defect is not being addressed, at least not aggressively by NS support. We had more than a few more bounces appear over the weekend, all from yahoo emails. We have customers calling us asking why we haven't responded to their case or given them an update on their order.…

A quick check shows that our orders received after the cut-off time on Friday through the cut-off time on Sunday (all web based orders) do not show the correct ship date of Monday. It seems that the cut-off time is correctly working but weekends are not being skipped even though we do not have "ship on Saturday" or "ship…

Evan, thanks for your involvement in the forum.

Thanks, Evan. For now, we will teach our reps to blank out that field when they want the ship date to be recalculated.

Also, just checked orders coming in this weekend (Sep 1 and 2). In addition to not shipping on Saturdays and Sundays, we have Monday, Sep 3 entered as a date that we do not ship (Memorial Day): Friday orders: Orders received after our cut-off time (2pm), incorrectly display the ship date of Monday, Sep 3. Saturday orders:…

Add us, www.htd.com, as well. Now not loading at all. Btw- we usually hear from customers first but we also are using SiteUpTime.com to monitor.

Yes, same problem at our site, www.htd.com. Customer calls/complaints prompted us to check. Also checked another NS website, www.christmastreeforme.com and it is even slower. I'm filing a case now.

Not sure how it happened, but NS did get on this immediately, created defect 180575, and resolved it quickly.

We have the same problem- we auto-generated a site map today and discovered roughly 30 odd links which we tracked to this same lighting site in the UK. I figured we were the only ones and must have our site hosted on the same server and somehow the data got co-mingled. We created a case (1157329) which is currently being…

Most of the images on our drill-down templates as well as links to additional images on our site are now broken links. The site looks terrible.

We have a fix for the issue that we will release as soon as it is tested. It's been 3 hours since the fix was announced and we're still without images (as we've been all day) and heading into the weekend. Should I be concerned? Any update?

Interesting. We are about to change the members of a kit that has been on backorder. Fortunately, the description used for the kit will stay with the order the way it was at the time it was purchased. So our packing list will print the description, which includes a listing of the member items, the way the customer…

I think it was only down for about 15-20 minutes. During that time, we checked several other NS sites, and they were also down during that time.

Our site was down for about 15 minutes from about 3:35 to 3:50pm Central and had been a little slow prior to that, but appears to be fine now.

Website pages are timing out again today - started around 3:35 pm Central time. Anyone else seeing this again?

Yes, many of the pages on our site are broken today. I submitted a case two hours ago but since we didn't pay for phone support and my account rep is on the west coast, we just have to wait. A couple examples: http://www.htd.com/in-wall-ceiling-speakers/high-definition…

D.J., thanks for the update. Yes, everything is working correctly now. By the way, whenever we have an item that includes quantity discounts, the default headings are "Quantity" and "Price". Is there a way to change these or modify the format? I already know that these headings can NOT be changed in "Setup > Website >…

The problem with our web pages not being available was fixed this morning around 10:30 am CST. Evan mentioned that the problem was related to a fix gone awry for quantity pricing schedules. I assume that is why our quantity pricing schedules are now not displaying properly on our site. They are working correctly, just not…