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  • Matt, Why would changing to NetSuite cause your drop in sales? IOW, what is different about the NetSuite storefront from your other ecommerce storefront that might lead to a drop in sales?
  • The NetSuite staging environment refers to the ability to set up a hosting root for pages using a test domain. That is for testing your hosted site pages before going live with them. There is currently no capability to stage your Web store. That capability is in NetSuite's long-term plans, however. This seems to be in…
  • Sandbox account. You can talk to your sales rep on that. Ray, So are you saying that the Staging Environment is NOT a full display of what your live site will look like? If so, then doesn't this defeat the purpose of having a staging environment to test before you go live? The Online Help doesn't mention any limitations:…
  • "Scheduled Mass Updates" should be included in the next release. It will be a great time saver for everyone. How would you use this to address the matrix items issue?
  • NetSuite customer Access works great for Business to Consumer but Business to Business with multiple contacts is very hard to manage.. Bill, For each customer, you can assign one or more contacts with access to that customer's data on the internal Customer record. In general, I would think must companies would want to…
  • As we sell out of an item we have the problem of matrix item options still displaying all sizes and colors and the shopper only finding out that their combination is out of stock when they go to the shopping cart.. As a work-around, have you considered setting the item INACTIVE when it reaches zero inventory? You could…
  • How do other people use the sandbox area? How do you not lose unfinished work because the sandbox is updated? This is a serious issue identified in Dec 2007. See the following thread for details: Major Issue with New Sandbox Approach In this thread, Evan promised to provide an alternative approach to auto-refresh: I have…
  • I'm interested in finding the best website creator/NetSuite integrator out there. Any names or contact info would be appreciated (of good guys OR bad guys, I suppose). So Brian, who did you end up selecting to design your web site?
  • Hi, anyone seen any good examples of non ecommerce sites, specifically corporate b2b sites hosted entirely in NS ? Trini, If you are not selling a lot of items on your web site, I'm not sure that hosting it in NS would be the best approach. NS has a lot of restrictions and limitations that you may not want to put up with…
  • I actually didn't do the setup, but if I'm not mistaken, our was setup via the following : Setup->Company->Auto-Generated Numbers Actually this does NOT set the External ID. I'm pretty sure that the External ID can be set ONLY via CSV Import or Web Services. Perhaps someone from NetSuite can confirm this.
  • Well when I upload a customer via Web Service, I don't specify an external Id. However, after the Customer is uploaded, the Customer appears in NetSuite as 12345 New Customer, where 12345 is an id that is not the same as it's internal id. If this isn't the external id, what is it? It is being automated. Olivier is correct.…
  • External ID is a field that you must supply to NetSuite. So wouldn't your WS program already have this value?
  • The way our account is setup, externalIds are created automatically by NetSuite upon Customer creation, so we don't supply them in the Customer upload. . I would be very interested in how you setup NetSuite for NetSuite to generate the External IDs. Would you mind sharing?
  • If you have a lot of transactions to delete, there is a "mass delete" option. Contact NetSuite support for details.
  • ...but I do not see: Inventory Worksheets Inventory Transfers Are these available through SuiteTalk? . No. However, I believe that Inventory Transfers will be available with 2010.2 upgrade.
  • Does anybody have working code that does receive a PurchaseOrder? Your question is too broad. Receiving a PO via Web Services is a complicated process and depends greatly on the source data. If you have specific questions, I'm sure you will find help. There is also extensive documentation and examples in the online Help.…
  • John, Is there anyway to use/select the NetSuite internal lists of "States" and "Zip Code" as a source list for a custom field? Thanks.
  • Steve, Custom lists are a pain to do anything with via scripting or web services. Best bet is to convert them to Custom Records. HTH.
  • Have you tried "any of" "- none -" ? Pick the custom field on the criteria tab. In the Transaction Search popup window, select "any of" in the drop-down. click on the choices drop-down, and select "- none -" If "1" is one of the choices, you could also select it. This should filter for the custom field to be either NULL or…
  • Why can't NetSuite simply replace spaces with "%20" when the file is downloaded? Wouldn't this then allow the user to save the file on their hard drive with spaces?
  • Im curious. Wouldnt it be more prudent to have QA go through the physical tables in the system and map to the ODBC views in the system and then ensure all fields that are relevant are enabled. Rather than have to do this one by one via cases ?. Just curious. Same rules applies to fields exposed in web services. Absolutely!…
  • Thank you all very much. Your replies are very helpful.
  • Have you considered using a JSON library to encapsulate your request in an OO fashion and do the parsing for you? It's a most natural fit for javascript. Ironside, Would you mind sharing with us a brief description of JSON, and how the use of it can benefit JS development? Or if you have a link to this info, that would…
  • Good point - but I suspect thats not the case. Besides the increment consulting costs for integration and maintenance thereof would probably by far outweigh costs of storage in or out of netsuite. I don't know Ray... At a NS cost of $15K for only 10GB one can probably afford quite a bit of integration cost. ;) Not to…
  • SharePoint is the fastest-growing product in the history of Microsoft and more than 75 million SharePoint licenses have been sold worldwide. Your question and these facts indicate that there may be market opportunities to develop unique interfaces and solutions between NetSuite and SharePoint. Very interesting Brad. Thanks…
  • There could be a valid need to integrate/interface NetSuite with Sharepoint or some similar system if the customer has a need for an extensive Intranet site, particularly one that stores lots of files. Two issues NS presents: [LIST=1] [*]Development & maintenance of an Intranet is significantly more difficult and…
  • The source of my frustration comes down to the inconsistency between the UI, WSDL and SuiteScript. When there appears to be an industrial strength way of doing it, something goofy comes up.( Bill, NetSuite inconsistencies is one of my chief complaints! For anyone interested, please see Best Practices for Internal NetSuite…
  • We could bring these in as Sales Orders but in that case we would have to take this historical data through to invoice OR we could leave a bunch of orders in the system. Hence the idea to just bring them in as closed opptys and create a report that gives them what they want without hampering with NetSuite's system…
  • Specifically we noticed new error codes that were not introduced until 2007. We were expecting the same error messages as 11.0.6, but no where, not even in the release notes (which we didn't get until AFTER the release), was there any explanation of changes to error codes, etc.. mshuman, I agree with you completely that…
  • If you want something where every event that meets a certain criteria generates an LM event, you would probably need to write an afterSubmit SuiteScript that contacts your LM server and sends the appropriate information. -John This is exactly what I'd like. I guess the question is has anyone written such a script to…