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Hello, Thanks for the feedback. Actually as you mentionned, getting inventory detail information from item search (or soap search for item or transaction), we only get a "quantity" field where no negative value appears. But on Savedsearch (not available on SOAP API), if we create an inventory detail saved search, we have…
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Hello, Thanks for the answer, but my question was not about savedsearch, but data from SOAP API request. I have also in Item advancedsearch access to inventory detail quantity and status, but quantity is always positive, even if negative in related transaction, so if i sum this information, the data will be completely…
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Hello, Ok thanks, i have created a case for support then.
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Hello, Happy New Year too ! Thanks for the precision, but it does not change the error message. with : I get the same error ("Please enter value(s) for: Status" if no status is indicated, or like above, "Invalid inventorystatus reference key 1" Any other suggestion ? Thanks, Jean-Thomas
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Hello Nicole, Yes, but how are we supposed to do that with Soap API XML Update request ? Even in UI, if we change inventory detail quantity before item quantity, it will show a message error that quantity in inventory detail should be the same as the item quantity. And apparently XML field order is not taken in account and…
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Hello Nicole, Thanks for your message.Yes please find below the corresponding inventory detail, when the error occur : and also on item page : In my case, only 3 available quantity left, other on hand are already on other item fulfillment, not yet shipped. It would have been the same issue if it were 3 last units on hand…
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Hello and thanks for this precise answer. I think I will be able to manage this workaround myself but I will not hesitate to ask my account manager for additional support if necessary. Thanks a lot,