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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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We are down also. I was able to submit a case but they haven't responded yet They finally updated status.netsuite.com - (Updated: 05:06 PM) Operations Engineers are aware of an issue with the NetSuite service. It is under active investigation and further details will be provided as soon as possible. 05:05 PM
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Sean - We are looking for this too. Did you ever figure it out?
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What type of custom record are you trying to find? You would select User Note from the Search Type list, then in your criteria filter select the type of record. For example - if it was a custom Sales Order record, you would choose "Transaction Fields..." the select "Custom Form" and choose your custom form from the list.
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Thanks. I filed with support. Customer Care Case # is 1170315
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For a single item "items purchased" should definitely work - I would recommend contacting support. Thanks, -e It's not a single item. It's a list of 5 sub-items. I need to see all customers that have never purchased any of these sub-items. How do I get it to compare the transactions against each other and rule those…
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Thanks, JCirocco. I should have mentioned that I also experience the slow loading problem when I switch to their role (using the default preferences). So it would seem to be a role issue, not a PC or browser problem.
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Thanks, Olivier. I did a screen share with Netsuite yesterday and we noticed that their script that normally alerts when an item is out of stock is not functioning every time. The record appears to hang at that point. But the difference in the time it's taking to load a saved search result showed its an issue on their…
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Agree with BK0001. We are experiencing the same problem and to have Netsuite show no problems is very frustrating.
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SMITHGDWG, Did you get any response from Netsuite yet regarding your case? We are having the same issue here. Originally we thought it was only on Sales Orders created before the update but it's still occurring on new orders placed today. Not on all orders, just some of the orders and I can't find a connection.