Judith Culanding-Oracle NSC Guru

Hi @User_NI3W3, We can only recommend to use the standard NetSuite process which is the Payroll deductions and cannot suggest a custom process for users. For process recommendations, you may contact your Account Manager or the community members for any suggestions. To close the balances, create remediation Vendor Bills (or…

Hi @User_NI3W3 Per standard NetSuite processing, Vendor Prepayment is designed to be cleared only through the vendor payables workflow via Vendor Bill and Vendor Prepayment application. So, the only way to clear the VPP is through a Bill. Furthermore, Support can only assist with technical issues encountered during the…

Hi @lufiali Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kedalene You may contact your NetSuite Account Manager to purchase or renew your license.

Hi @user8949742 Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Bee Yook Have you seen our last comment? Kindly provide the additional details needed for further investigation.

Hello @Kumi Brown The causes of the performance issue may differ from the user's experience, as the original concern raised in this thread appears to be more related to a connectivity issue. You may refer to the comment below for general testing of performance issue:

Hi @lufiali The As Of Date determines the point in time at which NetSuite calculates open balances. Since the Bill Payment is dated 5/13/2025, unapplied balance as of 12/31/2025 will be included in the report. A possible reason for the -$8,308.80 balance is that the remaining amount was applied to bills created in 2026.…

Hi @user8949742 Based on our investigation, the email notification is generated by the Electronic Payments SuiteApp scripts. As these scripts are locked by NetSuite, there is currently no supported way to disable or modify this notification behavior through script customization.

Hi @Bee Yook Did you customized this workflow NSTS | GAW - Approval (PO, VB, ER, JE) from the standard one? How did you set the Quantity and Price tolerance?

Hi @Kedalene @markbell10 is correct. You will need the Electronic Bank Payment's license to be able to customize a template. You may refer to the following articles for more information: Creating Custom Payment File Templates Setting Up Electronic Bank Payments Electronic Payment Templates Customization

Hi @User_OH49U Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kedalene Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @User_OH49U Yes, you can install and configure the Intelligent Payment Automation (IPA) SuiteApp in a NetSuite Sandbox account, provided the SuiteApp is available to your account and Sandbox. Please note that no actual payments are processed in a Sandbox environment. Therefore, dummy or test bank accounts may be used…

Hi @Bee Yook Have you completed the 3-way matching setup and met all the required prerequisites?

Hi @Kedalene Per checking, the standard formats does not permit Alphanumeric Characters in those mentioned fields. Though it is possible to include such characters for other Bank Formats depending on the country and bank structure and requirements. You may coordinate with your Bank to confirm and your Account Manager to…

Hi @Kedalene Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kevenale Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Kedalene It depends on your company's configuration and permissions. If User B has permission to delete a record, it is possible to delete. If your Vendor Bills use manual numbering, the transaction number can be reused. However, if you are using Auto-Generated Numbers, reusing of the transaction number is not…

Hi @Kevenale Context A A Vendor Prepayment does not appear as a bill or payment item to select during bill payment. Instead, the prepayment must first be applied to a Vendor Bill using a Vendor Prepayment Application. After the application, the bill's remaining balance is what gets paid through Pay Bills. To Appy a Vendor…

Hi @PaulRipley, The current approver is often not exposed directly on the standard Saved Search results for Payment Batches/Payment Files. The recommended approach is to create a workflow to send email notifications to approvers to remind that there are transactions that needs their approval.

Hi @User_1L16T Kindly answer the following questions: What changed in the account setup before you received the error? What Tax Bundle are you using? Are vendor bills the only affected transaction?

Hi @User_Q3A12 Can you try setting the Electronic Payments Preference fields to: Vendor Payments: Standard Vendor Payment.xml Customer Payments: Standard Customer Payment.xml Let me know if this works. Thanks!

Hi @Wishal44 Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @Wishal44 If preserving the integrity of the Sales Order, Billing Schedule, billed quantities, and Next Bill Date is important, the better approach is usually: Credit the incorrect invoice. Correct the billing schedule. Rebill through the Sales Order billing process. This keeps: SO billed quantities accurate. Remaining…

Hi @Mary Rivas Tigran is correct, Invoices and Credit Memo will automatically create their own Revenue Arrangements. If both the Invoice and Credit Memo are generated from the same Subscription and contain the same ARM-enabled item, they are typically included in a single Revenue Arrangement. However, if the Credit Memo is…

Hi @User_PM4A7 Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same…

Hi @User_PM4A7 Here are the possible solution for your issue: Enable Inline Editing: Navigate to Setup > Company > Enable Features > Company subtab Update Payment Batches: Go to Payments > Payment Processing > Bill Payment Batches. Click the "Edit this Search" button. Under the Criteria tab, remove the line for "Batch…

Hi @Cher Xiang Have you seen our last comment? Kindly provide the additional details needed for further investigation.

Hi @Cher Xiang Can we confirm if you're using an Administrator role access? Is the behavior the same using other roles? Are these POs created before the setup or after the setup of SuiteApprovals? If created before the setup, try to create a new one to see if Submit for Approval button will appear. How did you created your…