Judith Culanding-Oracle Bronze Crown

Hi @emcee_uk Per testing, you cannot Terminate a Subscription (Effective at Start of Day = True) on the same date it was Reactivated. Here's what you can do: Terminate the Subscription on the same date it was Reactivated. Make sure that Effective at Start of Day = False. To remove the one day charge, set the Charge Stage…

Hi @PaulRipley, The most common way is the Transactions subtab from Customer record > Sales tab > Transactions subtab. From this page, you can filter by Billing Status and Type. You can also Customize the View by editing the Saved Search Criteria and Results. If you wanted a direct report, you may use the Sales by Customer…

Hi @AhmedM, I referred the article as an alternative solution, if the documentation from the article is not applicable on your end, you may now proceed in creating a support ticket. This topic has a limited documentation on our end and this specific feature requires implementation. Since we have limited resources using a…

Hi @Yossi Zohar Here are the possible reasons why the Invoice is not created: Positive Charges are not yet created (Item is not Activated) before processing Billing Operations. Are all items activated at the same time? Kindly send the screenshot of the Subscription Change Order tab and the actual Activated change order…

Hi @Yossi Zohar This is a standard behavior in SuiteBilling module, all negative Charges will be processed as Credit Memo and Invoices for positive Charges. It is not possible to create an Invoice with both the positive and negative Charges of a Subscription.

Greetings, everyone! We have a fellow member, @Phillip Safeman, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz .You only have until May 13,…

Hi @User_6UC8N, Just checking in if you were to see the previous comments. Kindly provide the additional information needed. Thanks!

みなさん、時間です！ 正しい解答とその説明については、次の詳細を参照してください。 正解: B未承認の顧客入金 説明 トランザクションが未承認の顧客入金アカウントに転記される理由は2つあります。 1.現金売上、顧客入金、前受金および顧客/現金払戻がクレジット・カード情報とともに入力され、「チャージ・クレジット・カード/クレジット・カードの処理」または「クレジット・カードの承認済クレジット・カード」は、「未承認顧客入金」アカウントに転記されます。 2.PayPal…

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta correta: B. Pagamentos de Clientes não aprovados Explicação: Há dois motivos no qual as transações são contabilizadas na conta Pagamento de Clientes não aprovados. Quando uma Venda à vista, Pagamento do…

¡Se acabó el tiempo! La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: B Pagos de clientes no aprobados Explicación Hay dos razones por las que las transacciones se registran en la cuenta de pago de cliente no aprobado. Cuando la Venta en Efectivo, el Pago al Cliente, el Depósito al Cliente…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: B Unapproved Customer Payments Explanation There are two reasons why transactions are posted in Unapproved Customer Payment account. When Cash Sale, Customer Payment, Customer Deposit & Customer/Cash Refunds are…

Hi @JARC - Jordan Roberts , I have tested in multiple accounts and this is apparently a standard behavior. I would like to mention that this could be a good SuiteIdea as I was not able to find a related enhancement to this. You can go to SuiteIdeas page to create a SuiteIdea for this. Apologies for thein convenience this…

Hi @Eric Graner, Can you confirm the actual Bundle name and number for the contracts module?

Hi @jmack_admin, "I can't even get to the expense lines on a saved search. There is no expense category and expense detail doesn't have account." Can I confirm what type of Saved Search are you using? If you are using a Transaction Saved Search, the Expense Category field is available to be added. See sample below

Hi @User_6UC8N, Per testing, as long as all items and expenses are tagged as Closed, the PO status should also be Closed. Regardless if a Bill with 0 amount is created. Kindly send screenshots of the Items tab and Related Records tab of the PO record and the Items tab of the Bill linked to the affected PO. Make sure to…

Hi @Eric Graner, Can I confirm if you are using NetSuite's SuiteBilling module for your Subscription Management?

Hi @User_Q3A12, Per checking, this is a standard behavior for Review Scanned Bill page. As you may have notice, this behavior is the same for all fields with dropdown list. I would like to mention that this could be a good SuiteIdea as I was not able to find a related enhancement to this. You can go to SuiteIdeas page to…

Hi @User_V5KBL Fields under Additional Columns and Additional Filters of the Invoice Billable Customer page are all from Customer Sublist which means these are the fields available from your Customer record. Since by default, Department field is not available in the Customer records, you need to create a Custom Entity…

Greetings, everyone! We have a fellow member, @User_7NK3Q, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Weekly Quiz. You only have until May 8,…

Hi @NPauwels, Per checking, the only possible solution is to recreate a new standalone Invoice. I have verified that the Issue 635085 was originally filed as Defect but engineers suggested that it must be filed as Enhancement instead. Engineers mentioned that they have tried to check for a workaround but Core/Platform will…

Hi @User_IJB6M, Just checking if you were to see the previous comments. Kindly provide the needed data. Thanks!

Hi @JARC - Jordan Roberts , Thank you for the added details, I will try to replicate the whole setup on our standard account and see the behavior. I will let you know if there are updates.

Hi @User_IJB6M, What is the Quantity and Amount of item lines from PO? and in Bill? Can you send the screenshot of the affected record? Make sure to remove confidential data.

Hi @JARC - Jordan Roberts , Can you send the screenshot of the affected dashboards and the center tab so we can recreate the whole setup. Make sure to remove confidential data on the screenshots.

Hi @AhmedM, SuiteAnswer article 49812 Creating Custom Methods for Sending E-Documents: Editing an E-Document Sending Method Record To edit an e-document sending method record, go to Setup > E-Documents > E-Document Sending Methods. Open the e-document sending method in edit mode and modify information as needed, then…

Hi @User_W4IVS, Can I confirm if you are using the Long name of the State in the CSV file for mapping or the short Name? I found the Enhancement 730779 CSV Import: Vendor record Addresses using State Long Name is showing Blank. The documented alternative solution is use the Short Name for States as found in Setup > Company…

Greetings, everyone! We have a fellow member, @User_BARRP, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz#1 & Pop Quiz#2 . You only have…

Hi @emcee_uk, A gentle follow up on the needed details. Thanks!

Hi @emcee_uk, When is the start date of the Subscription? and the Renewal Start Date? What is the type of Renewal? Create New Subscription or Extend Existing Subscription. When is the Effective Start Date of the Modify Pricing Change Order? What is the Invoice Date and date of creation?

Hi @HWCA-Treasurer, There's no other standard way to create Invoices other than creating manually per customer/member or creating in bulk via CSV Import. For CSV Import, you may first create a Member's Saved Search with Category of "Developed". Then export the data and use as the CSV file to add other data to be imported…