Hello @Tigran Shahnazaryan Thanks for the input and I see its working. Able to pull associated Sales order on RMA. Also, is there a way it can be made as clickable field which can open the Sales Order directly. Currently it is showing as plan text

Thanks @Jack Daryl Espiel-Oracle , This will change the important requirement of ability to send email as soon as SO get approved (Status= pending fulfillment). we want this to happen always. Only on editing, if the total amount or ship date is changed, than another email should go else not.

Thanks @Ivy Lopez-Oracle The formula worked and also thanks for your suggestion on how to deal with this field. Really appreciate your support on this.

Thanks @Jack Daryl Espiel-Oracle , This is a very good work around and I think it will work for us.

Hello @Elychelle Gulen-Oracle Thanks for the suggestion. However it still did not fulfil the desired result. By this way, saved search is able to pull SO created before cutoff time, but SO created after cut off time went missing. What we require is a saved search which shows SO created in a day before a cut off time, And…

Hello @CDuf , Thanks for the response, but we are looking for time of the day stamp

Hello @Leonard Mallare-Oracle , Disable means inactivating it by clicking the inactivate feature

Hello @Mikko De La Fuente-Oracle Thanks for your response. Unfortunately, we don't have any in house script writer. Can not be possible through workflows? Also, out of curiosity, why some fields do not have option or checkbox for mandatory field? Regards Karan

Hello @Dominica Sevilla-Oracle Thanks for the response. I forgot to attach the screenshot of my workflow which I created. Also, I missed Set Event Type = Edit that's why my workflow was not working. Thanks a ton for the help

Hello @Joahnna Given Uy-Oracle , There is another issue. Now on approving the Sales order, the value total of discount given increased on its own. Screenshot attached Total of Discount Given value should be 185. it was 185 on pending approval status. As soon as SO is approved, its value doubled

Hi, it seems to be working :)

It still didnt work?

Hello @Joahnna Given Uy-Oracle Here's the screenshots Custom Line Field Discount Item Amount Custom Body Field Total of Discount Given Workflow

Hello @Joahnna Given Uy-Oracle , Thanks for the solution and following up if I was able to execute it. We are able to perform step 1 and step 2 successfully with a very slight modification as per our need, However, Am not able to execute step 3, and the value is not getting reflected as you explained and showed as…

Thanks @Jack Daryl Espiel-Oracle , This solves the issue :)

Thanks @Jack Daryl Espiel-Oracle The solution seems to be working, however, if city is not brooklyn(As per example below) and any other city , zone field doesnt gets to blank value. We have city 1, city 2, city 3 as Zone 1 city 4, city 5, city 6 as zone 2 city 7, city8, city9 as zone3. Now changing city from city 1 to city…

Thank you so much @Jack Daryl Espiel-Oracle It worked!!

Hello @Jack Daryl Espiel-Oracle Here are the screenshot The workflow I created for this case is Sales order confirmation workflow

Hello @Jack Daryl Espiel-Oracle Thanks for your response and support. Unfortunately it still did not work. We use Standard Approve Button (Blue Approve Button) Condition to the Send Email Action maintained as per your suggestion Recipient field also selected as per your advise

Hello @Jack Daryl Espiel-Oracle Yes, I did

Hello @Jack Daryl Espiel-Oracle , Thanks for your response. The scenario which we are trying to achieve is: User enter Shipping method on Sales order Same shipping method is visible in invoice form. Now, we created a workflow when user enter "Customer Pick up" as shipping method on sales order, the custom field "Frieght…

Hello @Erick Dela Rosa-Oracle , Please ignore it. I found a way via CSV import. Thanks for your response.

Hello @Jack Daryl Espiel-Oracle , This will be a custom button.

Hello @Michelle Jabanes-Oracle , Thanks for your response and answer. However, what we are trying to achieve is that we will give customer portal access to limited sets of customer and want only those items to be displayed which has the pricing group field filled under item-->Sales/Pricing-->Pricing Group

Hello @Michelle Jabanes-Oracle Thanks for your response and help. However, i think there is some setting under account preference, or some kind of preference setting where we can chekcmark it and group item according to what can be seen by customer on customer portal. I am unableto find that preference setting thing

Thank you so much @Joahnna Given Uy-Oracle . You are Awesome!!

Hello @Michelle Jabanes-Oracle Where can we find web store tab in item record? I am unable to see this tab. Do we need to enable anything for this?

Just another query, Can we make Projected total field non mandatory?

Hello Team, @Michelle Jabanes-Oracle Please ignore this request. I found out the solution to it. Answer id: 96777 Set Win/Loss Reason Field To Mandatory Based on Status via Workflow I followed the steps and able to execute it. Thanks Karan